Community & Partnership Executive

Job Description

Introduction Be part of something greatMaximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on peoples lives.From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.Job Summary The Community & Partnership Executive is responsible for developing and maintaining strong partnerships with local services and stakeholders to increase referrals into our service and support with onward / outward referrals and signposting to other services.They will contribute towards the achievement of partnership related requirements across the contract with a specific responsibility for place-based and asset-based community and stakeholder engagement to maximise referrals and activation of healthy behaviourchange.Please Note:This role will play a pivotal role in the delivery of an exciting and innovative healthy lifestyle service, supporting the residents of Buckinghamshire. With a focus on empowering and activating lifestyle behaviour change, we will engage individuals, communities,and stakeholders, supporting them to make and advocate informed choices about health and wellbeing.Our approach will have scale and reach across the area, with enhanced efforts to address health inequalities. You will be joining a hybrid team of behaviour change experts and local delivery practitioners, so applicants with an interest and passion forhealth and wellbeing are encouraged, and familiarity of Buckinghamshire also an advantage.While this role is Home-Based, we ideally need the successful applicant to live local to Buckinghamshire as regular attendance at events and workshops in the local community is required.Essential Job Duties 1. Support in the delivery of the Community & Partnerships Engagement Strategy by: Driving quality referrals to the service via professional and self-referral channels Utilising an Asset Based Community Development approach that leverages and harnesses the richness of skills, experiences, and opportunities from across the areas and within communities. Build relationships with key referring pathways to establish innovative engagement techniques to ensure referrals are steady and targeted to key areas and priority groups Working with our Marketing and Communications Team to support in our deployment and distribution of collateral / resources. Ensure co-production opportunities are maximised across, seeking opportunity to meaningfully engage with priority groups and locations in the development of our service offer.2. Support in establishing effective referral pathways into and out of the service. Working collaboratively with the Community & Partnership Team in a coordinated way to reach out and maximise referral pathway opportunities Proactively support all referral channels to ensure they understand how to refer, eligibility criteria and scope of service Support in the development of cross-sector avenues for referral pathways into the service (as required), focusing on priority areas and groups. Support in the development of outward referral pathways to ensure safe and effective support to service users/participants when requiring additional services.Establish strong and trusting relationships with a portfolio of wider services / organisations, to provide holistic support to individuals, families, and communities, including (but not limited to), employment services, financial support services, housingoptions and lifelong learning.3. Develop and deliver presentations, engaging pop-ups, and stands across the wider network and communities to promote services, including: Attendance and presentations at GP Practice protected learning time Attendance and presentation at lifestyle related forums and networks Support and attendance at community events and fun days Supporting key referring stakeholders with learning opportunities so they can maximise their opportunity to make their contact count with individuals and build confidence to support and advocate lifestyle behaviour change4. Work with managers to review and deliver to agreed KPIs/Targets and report to management in addition to working with the contract teams to achieve the overall contract aims including (but not limited to): Referral targets Cross-partnership case studies Engagement with new engagement channels Innovative referral strategies, complete with measures of effectiveness Capture of learning opportunities deployed across the network Added value / Return on Investment (ROI) Social value5. Keep records of interactions / meetings with stakeholders / communities and proactively feed this into the continuous improvement plan for the service with a specific focus on: Stakeholder and community feedback and insight Accessibility Cultural relevance Lessons learnt Complementary opportunitiesNote: This is not an exhaustive list. The Community & Partnership Engagement Executive is expected to carry out all other duties as may be reasonably requiredEducation and Experience Requirements Qualifications & ExperienceEssential:

• Experience of working with a range of stakeholders and communities
• Experience of presenting to large groups and chairing meetings
• Experience of building and maintaining partnerships

Desirable:

• Qualifications and / or certificates that demonstrated skills and knowledge in community development.
• Experience of working in a health, voluntary sector, or social care environment
• Qualifications and / or certificates that demonstrated a good understanding of the issue around maintaining a healthy lifestyle.
• Experience of working with health, voluntary sector, or social care professionals / stakeholders
• In depth knowledge of contract area

Individual Competencies

Empathy combined with genuine desire and commitment to improve the quality of the lives of families

A resilient, non-judgmental, sensitive approach to working and motivating our partners, stakeholders, communities and services users / participantsIn