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Community Engagement Manager

eFinancialCareers
Job LocationLondon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Summary

  • London
  • Contract
  • BBBH836272
  • Dec 12, 2022
  • £25 - £30ph
Job Description Amazing opportunity to work at a Big4 Tech Company as a Community Engagement Manager! Role: Community Engagement Manager - LondonLocation: London, UKDuration: 12 monthsOnsite Working Schedule: 3 days in the office, 2 days remoteBonus Plan: Company (Yearly)
  • Design and execute policy development or implementation and engage with cross-functional partners to drive changes that promote user trust and mitigate risk.
  • Deliver results and basic policy or process launches and key parts of the project.
  • Select appropriate approaches from clear options to address challenges under some guidance from manager or senior team members and execute parts of prioritised project work.
  • Frame basic process issues for decision-making, gather and analyse data to ensure a solid understanding of the root cause of a problem.
  • Apply standard tools, resources, and processes to analyse and solve defined policy issues within a moderately complex policy launch or project.
  • Escalate complex challenges to senior team members or managers in a timely manner and assist in addressing those challenges.
  • Recognize when to make recommendations outside of established procedures, identify potential solutions when escalating issues and anticipates follow-up issues.
  • Collaborate within a team setting by sharing relevant knowledge and policy or process information.
  • Develop working relationships outside the team to contribute to cross-project collaborations, seek out opportunities to support, help and work with others, and engage in initiatives across the team, peers and managers.
  • Foster a respectful and inclusive work environment for everyone on the team.
  • Follow direction on timing, goals, and objectives within a set of projects.
  • Manage expectations around deadlines and deliverables with stakeholders.
  • Possess a foundational understanding of policy development and implementation.
  • Demonstrate a basic understanding of end-to-end policy implementation including operational components.
  • Proactively develop industry knowledge and establish yourself as a "go-to" person in at least one subject area.
Responsibilities under the direction of ManagerEstablish and implement global product policy and standards Establish and implement global product policy and standards with a regional focus and foundational understanding of local culture and values, as well as community on product platforms. Facilitate collaborationCollaborate with stakeholders and vendors within a team setting to develop and implement product policies and standards for a wide variety of products. Participate in investigations and respond to inquiries from external parties, reviewing, processing, andresponding to requests and/or real-world investigations on users. Identify policy issuesIdentify and analyse policy issues that may, today or in the future, affect the business, and understand the impact they may have on the business and users. Manage policy escalationsResolve policy escalations from start to finish with some guidance. Support policy complianceWork within a team to support the development and launch of products, features and/or processes that promote user trust and uphold policies with some guidance. Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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