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Collections Executive

Corporate Recruitment Solutions
Job LocationLondon
EducationNot Mentioned
Salary35,000 - 50,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

My client is a fast growth fintech operating in the alternative finance market! They have an innovative way to lend to SME businesses offering quick finance, digital servicing and a flexible repayment option based on seasonal transactions.Since launching in 2018, they have had record months and are now sitting on a substantial loan book which is set to grow across 2023.They have a fantastic culture and vibrant team based in NW London offices - Think Pink Pong tables, team lunches and a C - Suite team who are involved daily.Due to the loan book expanding they are now looking for addition to the collections team - focusing on early to late arrears and learning lots to allow you to progress.As the Collections Executive your responsibilities and duties will include:

  • Monitoring daily and monthly performance of customer loans;
  • Understanding payment trends and investigating problematic clients;
  • Supporting SME business owners who are facing financial difficulties over the telephone and via written communication to effectively understand the cause, negotiating an outcome which is appropriate for both the borrower and the Company.
  • Building rapport with our Borrowers to understand their needs and expectations.
  • Liasing with customers and legal team with regards to problematic customers and overdue payments;
  • Preparation of monthly reports;
  • Its a small team so youll also be assisting management with various tasks.
Essential Skills and Competencies of the Collections Executive are:
  • 2-5 yrs experience in credit control/recoveries/collections
  • Ideally exposure to both early and late arrears
  • Previous background working in FinTech/ Alternative B2C or B2B Lender
  • University degree preferred
  • Good written and verbal communication skills
  • Strong computer skills (excel)
  • Very organised and diligent
  • Confident working in a fast paced organisation
  • Keen to progress career in a growing business
For more information about the Collections Executive role please get in touch or to apply send your CV now.

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