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Collections Drivers/ Valetor

Cargiant
Job LocationLondon
EducationNot Mentioned
Salary12.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Deal efficiently with any customer queries that may arise during the key collection process, ensuring customers receive outstanding service. Demonstrate a professional and can do attitude towards customers that are collecting their new vehicles, as wellas during after sales bookings.Duties/Responsibilites

  • Complete key collection process whilst adhering to the Cargiant script
  • Escort customers to their new vehicles; addressing any queries that they might have in a polite and professional manner
  • Deal with vehicle keys in a responsible manner, ensuring all keys are kept in the correct locations
  • Conduct vehicle movements in the customer service area
  • Deal with After Sales bookings, ensuring all faults are recorded on the booking forms. Pass on any additional concerns highlighted by the customers to the After Sales Controller
  • Perform weekly stock checks to ensure vehicle status and systems are accurate
  • Deliver vehicles to customers address as and when required by Management
  • Prepare all vehicles prior to customer collection, this includes removing windscreen stickers and cleaning the vehicles ensuring high quality is achieved
  • Help the paint protection team with the paint protection application process as and when needed
  • Undertaking any other ad hoc tasks as requested by Management & Senior staff
  • Carrying out final quality control checks using an Ipad ensuring all vehicles are ready for collection
Health & Saftey Responsibilites
  • It is each employees responsibility to ensure that the environment in which they work in is safe for them and others.
  • This includes reporting all accidents to management.
  • Reporting any potential issues which could cause harm.
  • Behave in a manner which acts in line with the standards set out in the Health and Safety Manual and Company Handbook.
Knowlege Skills & ExperienceEssential
  • Organisational skills
  • Good communication skills
  • Professional, polite and pro-active
  • Full and valid driving licence
  • Ability to work under pressure
  • Attention to detail and accuracy
  • Ability to multitask

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