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Client Solutions Analyst

Job LocationLondon
EducationNot Mentioned
Salary43,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Fixed Term Contract - Maternity Leave CoverWorking for a leading Investment Management firm based in central London - Hybrid working (2 days a week in the office)The purpose of this position is to support Key Stakeholders including Relationship Managers in the implementation of investment solutions for our clients.The role supports clients through their whole life cycle. This ranges from helping to win new business to providing first class support to clients and intermediaries either directly or via the EMEA offices in order to retain their business.Assist with the onboarding of EMEA FM and OCIO clients and escalate and manage situations to ensure an efficient process.Assist with the smooth running of the daily process to enable the review of the clients funding level and portfolio composition against the mandate objectives and benchmarks for FM and OCIO clientsSupport the business to ensure that due diligence is carried out on new and existing distributors. Co-ordinate any queries with the regional offices and escalate any issues accordingly.Respond to both internal and external queries in an efficient and timely manner.Compile, check and distribute both ad-hoc and regular reporting, including client reporting, audit requests and reports required by the business ensuring both accuracy and timeliness.Participate in projects to enhance the efficiency of the operating model.The position supports our Fiduciary Management and OCIO clients as well as Advisory and Intermediary Services in the EMEA region.The successful candidate will have:

  • Experience of working with Institutional Clients including Pension Schemes.
  • Experience of dealing with Advisory and Intermediary Services, including distribution relationships.
  • Experience of data analytics and manipulation
  • Ability to respond to requests in a timely, efficient, and accurate manner.
  • Excellent communications and interpersonal skills (written and oral, including excellent telephone manner)
  • Highly professional.
  • Knowledge of the investment consulting and investment management industry in the UK.
  • Knowledge of the pensions industry in the UK including a broad understanding of the objectives, operations, and regulatory environment.
  • Good knowledge and understanding of major asset classes.
  • To have an awareness of the fiduciary management market. This should include a knowledge of fiduciary management and how it differs from traditional offerings. It should also include how Russell is positioned, our competitors and the key market influencers.
  • Ability to work under pressure, both within a team and independently.
  • Strong attention to detail.

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