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| Job Location | London |
| Education | Not Mentioned |
| Salary | £70,000 - £80,000 per annum, inc benefits |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
A Global Investment Bank are currently looking for a Client Services Team Manager to join and set up the KYC Corporate Activity. This is a permanent role and once the dynamic of the team is set up this will be a manager role of that team. The role is based in the City of London with a salary of £70,000 to £80,000 along with an excellent benefits package.SummaryWithin UK Agency & Middle Office and Client Services, as a Team Manager, your role will be to set up the team and define the modus operandi, to ensure the optimal functioning of the KYC Corporate activity (i.e. onboarding and periodic review) interacting on a daily basis with UK business lines such as Coverage, DOD, ITB and SFI and to lead and supervise the team as well as to contribute to the development of the service.Key responsibilitiesActivity managementKnow and implement the priorities defined by the Filière Tiers (GCO/CLD)Define operational priorities, set objectives and deadlines for the team and organize the work accordinglyAssist WRMs in their mission of creation, modification and periodic review of the KYCs under their responsibilityEnsure, by delegation from the WRMs, the collection of the necessary information from clients, and ensure the completeness (in terms of content and form) of the KYC Corporate files in liaison with the GRM teamsEnsure the proper completion of tasks (quality and deadline) and the achievement of objectives via KPIsSupport the WRMs in executing remediation of third party compliance dataProvide support and technical expertise to the teamEnsure the continuity of services by anticipating the necessary resourcesEnsure the adequacy between the volume of tasks to be accomplished and the resources allocatedReporting to his hierarchy, reporting alerts / blocking pointsCommunicate on changes in processes / procedures and ensure proper applicationBe theescalation point with clients and globally monitor client relationsAct as a key stakeholder in the KYC data governanceTeam ManagementParticipate in the selection process of new recruits in charge of assisting the WRMsEstablish positive and constructive relationships with team members and other departmentsEncourage team spirit, motivate employees and support them in the event of difficultyTrain employees and develop their skillsDefine the objectives of each employee and evaluate their resultsInvolve the team in reflections and decisionsProvide reporting to Client Services Head Office in ParisParticipate to Client Services monthly meetings with Paris, Hong-Kong, Tokyo and New-YorkExperience Required:Experience in setting up a team and knowing the requirements for a KYC teamManagement skillsExpertise with the KYC regulatory, compliance and legal requirementsGeneral financial knowledge (industry and products)Knowledge of Money LaunderingRegulation and JMLSG Guidance