Client Service Manager - Loan Agency

Job Description

At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clientsand identifying new opportunities to make a positive impact for our environment and communities . To help us achieve our vision were looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliverresults and keep it simple. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. M&G Trustee Company Limited ("MTCL") offers a wide range of Trustee and Agency services in the capital markets space. No investment related activity is carried out. This is an excellent opportunity for an individual with a strong understanding of Loans/Loan Agency and Loans Administration to join a rapidly expanding organisation. The successful candidate will be responsible for managing the onboarding and administration of new and existing transactions where MTCL acts as Loan Agent/Facility Agent. The role will also have some scope to carry out business development activity by originatingnew transactions that the Client Service Manager would then onboard and manage. This will be a hybrid client service/business origination role which suits a professional with previous relevant experience in managing Loan portfolios and an existing initialnetwork of clients and who has an ambition to gain exposure to business development. Key Responsibilities for this role:

• Run and maintain a portfolio of loan agency deals ensuring a high level of service between both lenders and borrowers
• Onboard, set up and manage a deal from signing and completion, through to termination
• Review Loan Agreements at an operational level -
• Calculate redemption figures manually
• Process general Loan agency activities - drawdowns, rollovers, payments/prepayments, fees
• Review of conditions for drawdown/borrowers covenant/compliance information
• Run the waterfall, produce report and instruct payments
• Maintain lenders register and manage transfers between lenders/additional lenders under the facility
• Process waiver and consent requests

Key Knowledge, Skills & Experience:

• Solid experience in Loan Administration and relevant Corporate Trust Agency functions
• Understanding of LMA loan agreements from an operational point of view
• Good numerical and excel skills
• Ability to model waterfalls is preferable but not essential

• LoanIQ knowledge is preferable but not essential
• A material part of the current portfolio is comprised of Project Finance Loans, previous experience in this sector is a great advantage but not essential
• Good network of contacts in the corporate trust space and ambition to generate more opportunities and carry out an hybrid client services/business development role
• Ability to think strategically and lead implementation
• Very well organised and strong attention to details
• Ability to work as part of a team, strong communication and presentation skills

Closing date: 12th January 2024 We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity,age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.