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| Job Location | London |
| Education | Not Mentioned |
| Salary | £30,000 - £36,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Contract, full-time |
Job PurposeTo support the UK Claims Team in delivering a quality claims service to the business via operational and administrative tasks, including transactional processing, in line with claims philosophy, to promote prompt, effective and fair claims handling for all policyholders.Lead and manage the process of obtaining, processing, quality-checking, providing analysis and storing bordereaux & Performance MI data from all TPAs.To participate in claims process, procedure and performance improvement implementation, including digital transformation, to ensure claims proposition remains relevant to external/internal clients’ requirementsJob ResponsibilitiesProvide operational support, as directed, to the Claims Team.Accountable for receipt, quality checking and processing of Bordereaux & TPA Performance MI for Delegated Authority business in order to ensure that accurate, appropriate and timely data is obtained and recorded accurately within relevant systems.Assist in the production of internal claims financials reports, claims KPI & other claims operations reports.Manage the tracking and monitor outsourcing costs spend of external providers.Assist Claims Adjusters with claims related queries & administrative tasks e.g. diary & static claims.Monitor and distribute emails from centralised claims mailbox.Validate internal claims management system (LLCS) to ensure all claim entries are accurate, up to date and correctly displayed.Assist in processing of transactional standard claims.Complete ad hoc task as requested and participate in claims transformation and other business related projects.Experience RequiredGood knowledge of Microsoft applications used in the role (Advanced Excel skills preferable)Xchanging, Class, ECF2 knowledge an advantageAbility to analyse and summarise data and present in user friendly reportsAptitude for technical data analysisExperience of project management or business process analysis (desirable) Required skills
Keyskills :
Claims Insurance ECF Bdereaux Claims Delegated Authity Claims