Claims Adjuster

Job Description

Primary DetailsTime Type: Full time Worker Type: Employee To examine, evaluate and process Claims estimates and paid Claim values in accordance with policy terms and conditions in line with the QBE Re Claims Philosophy The opportunity We are a specialised claims team based in London, Dublin, Brussels and New York, providing reinsurance claims expertise to the global reinsurer QBE Re." With offices in Bermuda, Brussels, Dubai, Dublin, London and New York, QBE Re is ideally placed to supportclients across the world. We are part of the wider "Claims team, situated across multiple locations within UK, Europe and Canada. "We handle over 13,000 claims a year, having built a market reputation for excellence and we are widely recognised for our technicalexpertise . Working as part of the QBE Re Global Claims Team, you will handle a variety of contracts emanating from around the world. This an excellent opportunity to develop in a role that provides exposure to a diverse range of reinsurance claims, in a number of jurisdictions. You will be encouraged to build a worldwide network and interact with both internal and external stakeholders. If this sounds like the right opportunity for you, we would love to hear from you. Your new role

• Investigate and resolve Claims promptly and effectively, to provide excellent Claims handling service with minimal leakage
• Reserve promptly and accurately to ensure that QBEs liability is clear at all times
• Ensure that base premiums have been received and, where appropriate , reinstatement premiums have been calculated correctly, before making Claim payments
• Ensure accurate and timely update of the companys systems as and when required
• Ensure that Claims settlements and advices are responded to within agreed timeframes to maintain excellent customer service
• Identify and investigate any coverage issues
• Maintain efficient handling of your own caseload to ensure the prompt, timely and effective handling of Claims
• Provide an excellent service to internal and external customers
• Produce regular statistical and analytical reinsurance information to key stakeholders to enable effective monitoring of their portfolios.

About you

• 2-3 years claims experience preferably within Reinsurance.
• Excellent investigative skills
• Effective communication skills

• Able to competently use MS office applications such as Word, Excel and PowerPoint.
• Working knowledge of London Market and ECF/Writeback preferred

Why QBE At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, thats why we have created At My Best ". Its our connection, our way of showing we have your back. We understand that one size doesnt fit all and that priorities can changedepending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. Its in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBEDNA - because we know its not just what we do that matters, its how we do it that makes the difference." In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverseworkforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of todays workforce. QBE aims to build a workplace that is fair and inclusive because we want to attractand retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the awards QBE are proud to have won, been a finalist for, and shortlisted for include; " 5-star Diversity, Equity and inclusion (DEI) awards, 2023 Winner - Insurance Business Canada Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award" Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year" Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response"" Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year" We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Womens Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers." ESG & Sustainability At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future." Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainableand resilient workforce and partnering for growth through innovative, sustainable and impactful solutions. For further information regarding QBEs sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winningimpact investment initiative s4Good, please visit our Sustainability homepage and read our latest Sustainability Report ( Link ). About QBE QBE is an international insurer and reinsurer, listed on the Australian Securities Exchange and headquartered in Sydney. We employ more than 11,000 people, with a local presence in 27 countries. We are driven by our purpose of enabling a more resilient future - helping those around us build strength and embrace change to their advantage." Weve been cultivating resilience since 1886, when our founders started a marine insurance company in Australia to give early pioneers a safeguard against uncertainty. Today, were still giving our customers confidence to explore, innovate and take measuredrisks, secure in the knowledge theyre covered by a strong insurer. We work hard to build a culture