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Job Location | London |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Job IntroductionThe Change Adoption Manager role resides within the Handelsbanken Digital department and is responsible for facilitating the successful embedding of digital change initiatives across the Bank. Working as part of the cross-functional Business Transformationcentral team, they will be responsible for supporting the digital product delivery areas to implement change effectively across the organisation, providing them with the tools and capabilities to succeed and ensuring adherence to the Change Adoption Framework. The role holder will be responsible for developing excellent stakeholder relationships and engagement with the end users/recipients of change, with a particularly strong focus on the Branch network. They will work with these areas to: assess the impact of proposedchanges and agree optimal sequencing of roll-out; ensure that training plans are tailored to the audience and delivered seamlessly and professionally; establish robust communication channels to keep stakeholders informed; and drive user adoption of new digitalproducts, ensuring maximum customer and business value is realised. Reporting to the Head of Change Adoption, you will work together to understand the impacts of change on our people, embed the right behaviours around the Banks new digital capabilities and empower colleagues to use them, taking the whole organisation on ourBusiness Transformation journey. This position is to be based in London or Manchester. Main Responsibilities