Business' Systems Analyst

Job Description

AspenPermanent£85,000 + bensLondon HybridSince Aspen was founded in 2002, we have become a leading, diversified specialty insurance and reinsurance company. We respond thoughtfully and creatively to find the best outcomes for our clients and business partners through carefully tailored solutions.We believe the way we work is just as important as the work we do, and we are guided by our core values of respect, honesty, trust and professionalism.Aspen is a great place to develop your career offering an exciting and challenging environment where achievement is rewarded.The role:To ensure effective design and enablement of our business models and standards. Understand needs and help achieve business outcomes.Our Aspen Values are expected to be reflected in the delivery and performance of every role.Ket RequirementsFocused on ProcedeInsurance or reinsurance industry experienceExperience working with developers.Business focusedWorking knowledge of SQLKey Responsibilities:Strategy and Planning

• Contributes to functional strategy development and prioritises the operational deliverables and activities to support delivery of business targets.
• Achieve positive results for the business in line with strategy.

Policy, Process and Procedure -

• Support management with the performance of IT services, both internally and through 3rd party suppliers, to support the ambitions and service expectations of the business.
• Support the maintenance of the governance framework to ensure best practice and compliance with internal and external regulations.
• Create the offer construct and influence alignment to define standards, complete build tasks and activities.
• Socialize the requirements cross-functionally and ensure they are understood clearly.
• Proactively manage any issues, risks, roadblocks to deliver the offer per the committed timeline.
• Support with the design, development, implementation and coordination of IT systems and associated policies and procedures to facilitate effective business support.
• Ensure security of data, network access and backup systems to ensure regulatory and legal compliance as well as business continuity.
• Identify and/or support with continuous improvement and step-change opportunities, to increase cost effectiveness and/or infrastructure flexibility.

Environmental Awareness/Customer Focus -

• Contributes to the delivery of a cost-effective IT service, which contributes to Aspens overall profitability and business performance.
• Works with key stakeholders/business managers to support with the development of sustainable IT systems and services and monitoring of progress to achieve business strategy/plans.
• Maintains regular contact with cross functional IT teams to ensure clarity and business needs.
• Combine business insights with emerging and/or existing technologies while identifying and prioritizing value-creation opportunities to deliver service-value to end users and customers.
• Champion a service- orientated culture within the IT team and take ownership of all customer interactions.
• Provide and participate in feedback and cross training to/from other members.

Technical Performance -

• Contributes to the delivery of a cost-effective IT service, which contributes to Aspens overall profitability and business performance.
• Fully embedded within the total project lifecycle liaising directly with product ownership, developers, operational teams, quality assurance, and management to deliver core analysis and support.
• Create and capture requirements, tracking changes, identifying risks and issues for escalation, and monitoring and reporting on work and progress.
• Works with key stakeholders/business managers to support with the development of sustainable IT systems and services and monitoring of progress to achieve business strategy/plans.
• Supports management in developing and implementing systems, reengineering business practices and new initiatives.
• Maintains project plans and facilitates meetings.
• Support business case modelling and analytics.
• Provide and participate in feedback and cross training to/from other members.

Skills & Experience:

• Specific professional qualifications at the level of degree or equivalent (e.g. computer science, management of information systems or similar).
• Qualified within own personal discipline, with extensive post-qualification work experience (4-6 years as a Business Analyst in a global IT organisation) to include:
• Evidence of understanding and supporting operational systems and process flows.
• Working as part of a senior team within a complex organisation (preferably within financial services or Reinsurance industry)
• Strong level of numeracy and literacy skills.
• Able to manage conflicting priorities to achieve deadlines.
• Able to plan effectively and efficiently.
• Strong customer orientation skills.
• Ability to collaborate effectively within a team environment.
• Strong analytical skills.
• Ability to build and maintain effective relationships with customers at all levels and explain technical solutions to non-technical audiences, inclusive of understanding/empathizing with customers while remaining committed to providing quality results withpositive service.
• Strong negotiating skills.
• Ability to analyse data and use for decision-making.
• Strong attention to detail
• Proficient in relevant software, including MS Office applications e.g. Excel as well as other departmental software packages.
• Able to work independently.
• Project management.
• Change management.
• Ability to apply discretion resulting in appropriate/desired resolutions.
• A "can do" attitude with flexibility over what tasks, especially in regard to front-line support, are undertaken to deliver service.
• Ability to thrive in a fast paced, rapidly changing environment.

At Aspen we know that having a diverse and inclusive workforce is good for our people, good for our business and good for the environments in which we operate. We therefore welcome applications from people which allows us to draw on diverse cultures, perspectives,skills and experiences