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| Job Location | London |
| Education | Not Mentioned |
| Salary | £17.00 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary , full-time |
Business Support OfficerSouthwark £17 Per Hour I am recruiting for a local authority who is looking for someone to provide a comprehensive support and facilitation service to the Exchequer Services division including the provision of excellent customer service at the initial point of contact for Home OwnershipServices, Garages, Housing Income, facilities management and any other services that require support within the division.PRINCIPAL ACCOUNTABILITIES1. To contribute to the smooth operation of the Exchequer Business Support Team. To lead on the provision of an excellent customer service (to both internal and external clients) as specified by the Exchequer Business Support Team Leader.2. To provide a comprehensive support service to all Services with in Exchequer. To receive and deal with all front line calls, letters and emails in a professional and efficient manner with due regard to customer care standards and the Councils Equal Opportunitiespolicy. To provide advice and information to the general public on all services provided by Exchequer Services. To ensure that all Exchequer Services published communications are kept up to date and available at all times. 3. To carry out the administrative tasks associated with complaints, members enquiries, freedom of information and data access requests received for Homeownership, Garages and if required for all other services within Exchequer Services. To ensure that servicesare innovative and quality driven and:* ensuring that queries are answered comprehensively and within time* are responsive to customers needs and service requirements* demonstrate clear corporate direction, vision and style within the statutory framework* achieves effectiveness and efficiency in operation4. To provide the Business Support Team Leader with monthly and annual statistics on all areas of accountability including but not limited to formal complaints and members enquiries. Report to the Business Support Team Leader on performance and issues.