Business Support Coordinator OD&L - Digital

Job Description

As part of the HR Business Support Team, the OD Business Support Coordinator will conduct a dual role supporting the Organisational Development (OD) team with programme, delegate and event coordination, as well as providing excellent administrative andmanagement support to our award-winning Human Resources department.Your OD responsibilities will involve being the first point of contact for queries via our staff development inbox and direct from internal clients and external suppliers. The role would suitan experienced programme administrator embarking on their first OD role or looking at a career in HR. Most of the OD programmes are delivered digitally, so you will need to know your way around digital platforms e.g., Blackboard and Teams and be able to supportinternal and external facilitators and delegates who may be less confident in this environment.You will ensure that we maintain our customer service excellence award standards whilst delivering our HR service/objectives. The role will also have shared dutiesand responsibilities for general administrative support to the HR Department.HR and OD promote continual development. There will be opportunities to contribute to the development of OD programmes, service enhancement, project work and staff development committees.Whychoose us University of the Arts London is a vibrant world centre for innovation, drawing together six Colleges with international reputations in art, design, fashion, communication and performing arts. We are top 2 in the world for Art and Design (QS WorldUniversity Rankings 2021) and home to the largest Art & Design postgraduate community in Europe.Your profileTo succeed in this role, you will pride yourself on delivering high quality and supportive customer service to multiple stakeholders across differentprofessional levels. You will be able to manage multiple strands of work at any one time and be able to prioritise these frequently depending on customer and business need.You will support ODs online workshops and programmes. We are looking for an organisedperson who will be able to assist with the smooth running of our online learning courses, have an awareness of the opportunities and challenges of digital learning and contribute to improving the use of digital platforms and tools as part of our staff developmentdelivery.An understanding of the role of an Organisational Development and Learning team within a higher education environment would be an advantage as would a desire to work in creative education.Query:If you have any queries, you may contact peoplestaffrecruitment@arts.ac.ukForfurther details and to apply please click the apply button.Closing date: 5 November 2021 23:55.UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach ourfull potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation,religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.