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Business and Systems Technical Analyst

Job LocationLondon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

At M&G our vision is: to become the best loved and most successful savings and investment business and were looking for people who are excited about joining us on our journey. Were digitally transforming and investing heavily in technology and innovation to develop new and improved customer propositions that really raise the bar for our customers.To help us achieve our vision were looking for exceptional people who live our values and behaviours and who can inspire others; embrace change; deliver results and keep it simple. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationality,disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements or home working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectivelydeliver in your role. What you can expect from us:We are committed to creating an environment where you can be exceptional at all you do. To help us deliver this, we promise to:

  • Challenge Your Limits by creating a stimulating working environment and providing opportunities for you to be involved in meaningful and challenging work
  • Support Your Aspirations with a commitment to learning and development that helps you achieve and build your experience with people who want you to succeed
  • Value Your Input whereby leaders and managers will involve you in key decisions, listen to your thoughts and recognise the important contribution you make
  • Balance Your Life through a work life partnership that focuses on making this an inclusive, diverse and friendly place to work and offers the flexibility and support that enables everyone to be at their best
How do we support our employees: All M&G plc employees will be supported in the workplace through our M&G Employee Assistance Programme (EAP). If you need counselling, confidential financial or legal advice. The service is available 24 hours a day, 365 days a year and offers access to qualifiedprofessionals who can provide specialist information, advice and support on many issues. It offers a broad range of services, including help with family issues, maintaining work/life balance and mental health support. The Role:An opportunity has arisen to join an existing Business Solutions team in a support role within a global fund management company. The role will involve helping to support the global Real Estate application platform, working closely with key business stakeholdersand within an existing support team, which is supporting the Yardi Voyager platform globally across the UK, EMEA and APAC regions. The scope of this role is focused on the support of these Yardi Voyager platforms. The successful candidate will be required to proactively support the global platform, engaging and supporting business stakeholders in identifying and making key system changes, contributing to the successful implementation and communication of platform changeswhere relevant. This role will also support the technical on-boarding of new business partners onto the Voyager platform. The candidate will work closely with the wider Business Solutions team, change programme resources, regional operational teams, strategic global business partners and key software vendors. This role also involves liaison with other internal Group IT technicalstaff, project resources and Yardi consultants. Key to this role will be ensuring that system changes for the Yardi Voyager UK, EMEA and APAC implementations are consistently integrated within a global context and the wider operational platform within thecurrent highly governed and structured environment. The candidate must have a strong background and experience within the Real Estate industry and a practical depth knowledge in working with Yardi Voyager (Investment Management and Property Management modules) and proven track record of roles in a fund managementor property management environment is essential. Strong financial services/investment management knowledge is a key requirement for this role. Key Responsibilities for this role:
  • To work collaboratively with colleagues and take personal accountability to maintain and enhance controls you are responsible for to support improvement of the overall control environment, customers outcomes and a reduction in M&Gs operational risk.
  • Design and deliver financial accounting and property management change requests to the Yardi Voyager platform
  • Assess the global impact for all changes delivered
  • QA change requests for other system analysts
  • Operate within, and contribute to, the existing Business Solutions governance model
  • Along with fellow team members, provide on-call, out-of-hours batch support as part of a support rota and additionally provide occasional on-call/on-site weekend support, as required
  • Ensure production of consistently high-quality technical documentation
  • Establish data rules and principals to ensure data consistency and integrity of changes
  • Actively trigger system efficiencies and improve system utilisation
  • Assist in ensuring global system design and configuration consistency with a clear understanding of regional differences
  • Maintain an understanding of regional system differences, assess options for ensuring the consistency of design approach and execution
  • Work within wider organisational/project plans, meeting business and project timescales within budget and to the agreed level of quality
  • Following a formal lifecycle approach in adherence to standards
  • Along with other teams, contribute to the technical direction of RE Voyager platform
  • Maintaining positive and effective relations with key business stakeholders and members of the wider Business Solutions team.
Key Knowledge, Skills & Experience:
  • In depth knowledge of working with Yardi Voyager Investment Management and Property Management modules essential
  • Good understanding of real estate fund accounting at various levels (property, SPV, consolidation and fund reporting) in a fund structure
  • Recent experience of multi-jurisdiction Yardi Voyager platforms is helpful
  • Strong financial services / investment management knowledge is also requiredExperience of investment performance calculations and valuations software (e.g. Argus Enterprise) is helpful but not essen
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