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Business Analyst

Job LocationLondon
EducationNot Mentioned
Salary£260.00 - £350.00 per day
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract, full-time

Job Description

A leading educations and publishing firm currently requires a Business Analyst to join them on a 3 month rolling contract. Based in central London however as the office is closed the role will be fully remote. This is an exciting opportunity in our expanding online learning services division. We work with world-leading universities throughout the UK to take their qualifications online, enabling them to reach global audiences in the comfort of their own homes. Each university partner is supported by their own dedicated operational business unit, across research, marketing, recruitment, course design and student success services, to support our shared goals for high quality student experiences and outcomes.We are looking for an experienced Business Analyst to work reporting into the operations team on our partnership with a University. The business analyst will work with the business to gather information on and help define the complete technical infrastructure required to support student acquisition activity and student retention, and to document it through collaborating with all business stakeholders. This includes gap analysis, identifying areas currently not fulfilled, areas for improvement and prioritising those needs based on business criticality and benefit.This role will lead a project in identifying, mapping and documenting all of the key systems that make up the student journey. This role will divide their time working to define these key systems and how they currently interface with each other (i.e. what is manual and what uses an integration or API). These systems will include but are not limited to: Application portal, payment system, student record system (SITs), CRM salesforce and Enterprise Data Warehouse. This role will define and document the data files currently being shared between organisations how this is validated and what authentication is required. This role will also need to take into account any data protection or privacy constraints. The role will then make recommendations for proposed integrations between systems. This role should create a System architecture a diagram showing all the systems and how they connect and Data sources, flow, quality and integrity.In this role, the person will be required to take a business-centric approach and interact with all teams to ensure that business requirements are clearly articulated and documented.The individual will also need to have a deep understanding of Salesforce addition to have experience with working with Business intelligence toolsRequirements

  • Bachelors Degree or has relevant experience
  • Professional Qualifications / Certified Business Analyst
  • At least 5 years of proven experience in a Business Analyst role covering the end to end project lifecycle and all of the responsibilities above
  • Worked in both Agile and Waterfall environments
  • Enterprise business solutioning experience for large corporations is an advantage
  • Has previous strong customer facing experience
  • Have at least 3 years experience with Salesforce
  • Have 2 years experience with working with Business Intelligence tools
  • Knowledge experience in Higher Education.
  • Specific BA certifications
  • Experience with Enterprise Content Management Systems
  • Ability to perform efficiently within a high pressure, fast-paced environment.
  • Excellent problem solving skills required
  • Self starter
  • Excellent communication, leadership, organization, research, and team-work skills required
  • Proficient in process mapping applications
  • Proficient in Microsoft Office suite products
  • Able to demonstrate a range of techniques to elicit requirements
  • Benefits£265p.d. + £38 holiday pay, paye £350p.d. Umbrella Required skills
  • Business Intelligence
  • Salesforce
  • publishing
  • enterprise
  • higher education
  • Business analyst
  • content management
  • project lifecycle
  • Keyskills :
    Business Intelligence Salesfce publishing enterprise higher education Business analyst content management project lifecycle

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