Business Analyst

Job Description

The VacancyCentral Office staff work closely with schools, offering a wealth of expertise to underpin schools’ own knowledge. Our specialist departments, including HR, finance, technology, strategy and performance, estates, and marketing, work alongside dedicated schoolimprovement teams. By joining us, you will provide ongoing support to schools, ultimately improving the outcomes of our pupils.About the RoleOur common curriculum is at the heart of the organisation, setting out the powerful knowledge we believe all children are entitled to learn and supporting teachers across the country with planning and delivering excellent lessons. The common curriculum isa great leveler, helping to ensure that all pupils, regardless of their background, have access to an excellent education.The curriculum team has recently begun a new chapter, we are making our curriculum available to schools outside the Trust, and we are looking to expand our team with a new Business Analyst role. This role sits within the United Curriculum team, as part ofthe Central Office Transformation department.You will join a small project and operations team supporting the delivery of United Curriculum’s objectives. You will report to the Senior Project Lead for Curriculum and work closely with the Director of Curriculum and our Transformations project team,software development team and data team.The role will have a particular focus on the operation of our CRM (Salesforce) and Curriculum Site (our inhouse online platform – both in terms of curriculum site and back-end platform) but is likely to include some projects working with users (school colleagues).To apply please click the apply button and submit a CV and cover letter as one document.The key areas of responsibility for the role are as follows:

• Research and Analysis.
• Undertake research and analysis to understand how we can optimise the business administration processes of United Curriculum, considering the people, processes, information, data and technology.
• Translate identified business requirements into clear and concise functional specifications which can be developed and deployed by technical teams.
• Develop the metrics and analytics tools to support key stakeholders to better understand the usage and impact of United Curriculum’s systems.
• Through user research, capture user and stakeholder needs and identify and prioritise areas for improvements within existing processes and systems based on these.
• Present findings to key stakeholders in a clear and accessible format, aligned to the United Curriculum reporting cycle.

Business Modelling

• Assess the options, feasibility, impact and benefits of potential changes, understanding the effect on existing processes, systems and structures, and contribute to the business cases for changes as required.
• Developing business cases to support growth and scaling of the United Curriculum, ensuring its financial sustainability in the long term.
• Work collaboratively with stakeholders to design the method for changes to existing systems and process.

Maintaining Salesforce and managing change

• Maintain clear end to end processes and structures within our CRM and related platforms.
• Support the implementation of changes to improve United Curriculum’s operations and services.
• Ensure a testing plan for any changes is robust and delivered fully.
• Ensure changes are communicated clearly to stakeholders and training is in place for relevant colleagues so they are confident in any changes or improvement to systems or processes once they are in BAU.

You will need to be a self-starter, focused, determined and willing to learn and work as part of a team. You will be willing to develop a good knowledge of the education system and our curriculum. You will be communicating directly with school colleaguesfrom our trust and beyond, so you will need great communication skills. Your use of technology will need to be very up to date, and you will be an analytical thinker with an interest in data.We will make sure that you have the support you need to succeed from the range of specialists working in the organisation and other members of the team. Across United Learning, we currently support hybrid working, so you will be able to spend some timeworking from home if you choose, as well as being in the London office on a regular basis. We would consider flexible, term time or part time working patterns for the right candidate.KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

• Excellent research and analytical skills.
• Experience working with a CRM and databases.
• Knowledge of data business management and modelling principles
• Confidence in navigating large data sets.
• Excellent attention to detail.
• Ability to turn complex concepts into simple language.
• Highly developed interpersonal and communication skills.
• Effective problem-solving skills.
• Ability to work autonomously or as part of a team.
• Desirable: Experience working with Salesforce.

Personal Attributes:To be successful in this role, you will be a team player who has a passion for delivering a high-end service. You will have an analytical mindset, capable of capturing, breaking down and simplifying the information for our stakeholders. You will be a criticalthinker able to analyse, prioritise and translate requirements distinctly into user stories.Behaviours:

• Analytical thinking.
• Curiosity.
• Attention to detail.
• Working collaboratively.
• Communicating and influencing.

For more informationFor a confidential discussion about this role, please contact Beth Walker.United LearningWe are part of United Learning, a large, and growing, group of schools aiming to offer a life changing education to children and young people across England.Our schools work as a team and achieve more by sharing than any single school could. Our subject specialists, our Group-wide intranet, our own curriculum and our online learning portal all help us share knowledge and resource, helping to simplify work processesand manage workloads for an improved work-life balance.As a Group, we can reward our staff better with good career opportunities, better pay, benefits and ultimately, the satisfaction of helping children to succeed. We invest in our staff wellbeing. Our academies each have at least eight INSET days per year(with three of those solely dedicated to planning), and an ongoing group-wide wellbeing programme. Its an ethos we call ‘the best in everyone’. We are work