Building Manager- East London

Job Description

We are currently recruiting for a building manager to work in a large residential development based in East London (Crossharbour). Where you will have responsibility for delivering the highest levels of customer experience and service to all residents, guests,contractors and staff.This Building manager position is working Monday- FridayThis position is paying £43kLocations: Crossharbour (DLR)Youll be a real people person and go that little bit further to get to know the residents at this development, building strong relationships with them on an individual level whilst always being completely professional, courteous and respectful.Youll be the first and primary point of contact for staff, contractors and residents when it comes to any support they need at the place they call home.Ideally, youll have all or most of the experience were asking for:Previous experience as a residential building managerSignificant experience providing exemplary levels of customer serviceExperience in managing staff/contractors and building works within a busy developmentAwareness of general fire, health & safety and securityProven ability to and handle confidential information with professionalism and discretionResponsibilities

• To administer staff affairs including shifts, holidays, cover for absenteeism, illness, etc.
• To ensure cleanliness of the communal areas and courtyard
• To stand in on duty when there is sudden absenteeism or any other reason.
• To ensure the building is covered at all times except for short natural breaks when there is only one other porter on duty.
• To inspect all common areas (internal and external) daily and ensure cleaning is to a high standard.
• To ensure plants are watered frequently.
• To ensure all services are functional such as lifts, door closers, intercom water supply. (To call emergency services or service providers where applicable).
• To control parking in the garage in line with instructions issued from time to time.
• To control access of contractors to parking areas, common parts and flats. Any works undertaken in the flats should be reported to the management Company.
• To ensure aerials are working properly and get them adjusted when necessary and to report any fault.
• To deal with residents queries. To resolve residents problems if they happen to be part of the landlords obligations.
• To be available for emergencies in the building after working hours. When absent, a telephone number should be provided.
• To check all security and emergency systems are operating correctly and to ensure repair is carried out when necessary.
• To maintain records of events and a register of keys to common areas and flats.
• To generate operating manual for building services and porters work and to train staff to follow these procedures.
• To undertake any additional duties which would fall in the scope of the job and would result in improvements to the quality of the service given to the residents.
• To make staff aware of Health and Safety regulations and to ensure they are adhered to
• Bring to the attention of residents any breaches of house rules, leases or other agreements in force at the time;
• To ensure that the maintenance schedules are adhered to; that operational checks are carried out and recorded and that contractors respond to call outs in accordance with the terms of contract
• To contribute towards plans and budgets;

Due to high levels of interest we are unable to respond to every applicant on an individual basisUnfortunately, if you have not heard back from us within two weeks it is unlikely that you have been successful on this occasion.