Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Bookings Coordinator / Office Administrator / Business Admin

Optimal Maintenance
Job LocationLondon
EducationNot Mentioned
Salary£20,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Job title: Bookings Co-OrdinatorLocation: Clapham, LondonSalary: £20,000 - 25,000 per annum (dependant on experience)Job Type: Full Time, PermanentAs a Bookings Co-Ordinator, you will support the company operations by organising and co-ordinating all Quote and Job requests. Ensure the bookings are organised effectively and efficiently. You must ensure invoices and communications is sent promptly. You will also handle a wide range of telephone calls and e-mails.You will deliver exceptional customer service and support the Maintenance team.Key Tasks & Responsibilities:

  • Booking in all Quote Requests and Job Requests as soon as they are received and no later than 24 hours once they are received
  • Call and e-mail Property Managers/Tenants to book Quotes/Jobs as per the process manual
  • Contact Property Managers if tenants are unreachable to find alternative numbers or e-mails
  • Order parts for Jobs needed and deal with returns in a timely manner
  • Thorough knowledge of the Engineers skills and trades to increase productivity in bookings and minimise re-calls
  • Ensure booking confirmation is sent to clients when bookings are confirmed
  • Ensuring that the descriptions are user friendly and cover all points to enable the Engineers to have the best information possible for Quotes/Jobs
  • Ensure Quotes/Jobs are booked in the same area, to save time on travel for Engineers to increase productivity
  • Ensure Engineers are booked for enough work to achieve their daily target and 2 days in advance
  • Track Engineers throughout the day to ensure they put that they are on site once they reach the property and are completing Quotes/Jobs as soon as they leave the property. Track Engineers to ensure they arrive on time, and if they are running late to inform the Property Mangers/tenants
  • Ensure Engineers are fully booked either from 8am-5pm or 9-6pm
  • Verify how long Engineers are spending on each Quote/Job against their vehicle trackers
  • Check thoroughly that Jobs have been completed as per the instructions and nothing missed out for quality control, ensuring pictures are attached by the Engineers
  • Send invoices as soon as Jobs are completed checking the expenses on Pleo with all relevant receipts and good quality pictures
  • Update e-mail inbox when Quotes/Jobs are booked and invoiced according to the company procedures
  • Report daily how much invoiced, Jobs received and booked, Quotes received and booked on the COB sheet
  • Complete Morning Meeting template as per company procedure and send to Management
  • Ensure company vehicles are clean and tidy and complete random checks
  • Ensure receipts are uploaded onto Pleo and verify receipts against eWorks on a daily basis including parking. Once receipts are checked on Pleo sending them through to Xero
  • Deal with PCNs in a timely manner and inform Finance deductions from wages
    • Key Competencies:
  • Experience working within a maintenance company
  • Experience of using Word, Excel and G-mail
  • Ability to multi-task
  • Great attention to detail
  • Ability to prioritise and work under pressure
  • Good interpersonal skills
  • A good re-call/memory of ongoing jobs
  • Quick learner and eager to learn
    • Please click the APPLY button to send your CV and Cover Letter for the role.Candidates with the experience or relevant job titles of: Booking Administrator, Co-ordinator Office Assistant, Accounts Assistant, General Assistant, Administrative Assistant, Office Support, Customer Support Assistant, Office Admin may also be considered for this role Required skills
  • Accounts Assistant
  • Office Support
  • Administrative Assistant
  • General Assistant
  • Booking Administrator
  • Office Admin
  • Customer Support Assistant
  • Co-ordinator Office Assistant

    • Keyskills :
    Accounts Assistant Office Suppt Administrative Assistant General Assistant Booking Administrat Office Admin Customer Suppt Assistant Co-dinat Office Assistant

    APPLY NOW

    Bookings Coordinator / Office Administrator / Business Admin Related Jobs

    © 2019 Naukrijobs All Rights Reserved