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Telecom Jobs

Base Manager

Job LocationLondon
EducationNot Mentioned
Salary60,000 - 70,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

CUSTOMER BASE MANAGER£60,000 - £70,000LONDONA Telecommunication giant is looking to bring in a Customer Base Manager to help drive Customer Value!THE COMPANYThis company is a Telecom giant that operates across the world to make communication easier for those abroad. They are looking to bring in a Customer Base Manager to help drive Customer Value across the world.THE ROLEA Customer Base Manager in this company will have the following responsibilities:

  • Develop the full lifecycle management program for the customer base
  • Use churn propensity models for proactive customer retention
  • Design automated programs for reactive customer retention
  • Use online and offline channels to improve communication reach
YOUR SKILLS AND EXPERIENCEThe successful Customer Base Manager will have the following skills and experience:
  • Demonstratable base management experience
  • Great communication skills
  • Good understanding of CRM / Campaign Management Platform
  • Creating and managing commercial roadmaps
  • Experience with propensity driven models
  • Ability to work with analytics teams
THE BENEFITSThe successful Customer Base Manager will receive a salary of £60,000 - £70,000.HOW TO APPLYPlease register your interest by sending your CV to Ryan Taber via the Apply link on this page.

APPLY NOW

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