Assistant Engineer - Chatbots

Job Description

Job Title: Assistant Engineer - Chatbots Location: London wall Our Mission Were on a journey to build the bank of the future, and we need your help. Were continuing our extensive transformation Programme, with an investment of £3bn, redefining what abank is from the inside out. Become part of our diverse team, and youll experience a rare opportunity to impact the lives of more than 26 million customers through brands including Lloyds Bank, Halifax, Bank of Scotland, and Scottish Widows. We need peoplewho can make this transformation a reality. Our team As our customers think differently now, they expect us too. Join us and help make this happen. Youll work within a team that develops conversational dialogues, utterances, intents, and synonyms and regularlyassesses performance at a holistic level. Join us to help resolve defects during quality assurance stage, whilst communicating lessons learnt to grow knowledge of the team. Through this work, youll engage with other teams including the UI and back-end implementationteam. About the role Do you have experience in mastering natural language models and applying cognitive technologies to overcome problems and create opportunities for AI across a business In this role youll get to develop, our new Chatbots for the benefitof our colleagues and customers alike; mix the art of good conversation and the science of the engineering that underpins it; design and develop world-class cognitive-enabled conversation solutions using Watson Assistant and other leading AI technologies.Youll also analyse customer conversations within the Chatbot to identify patterns and improvement areas. Maybe your background is in scriptwriting, writing dialogue/conversations within the gaming industry or perhaps youve experience of crafting voice conversationalinterfaces Find yourself at the very ground-breaking of what a Bank can do by combining your expertise with our wider investment in developing robot programmes and AI to deliver always-on, accessible banking. What we need from you Youll have the abilityto guide us with your expertise with the following skills: Experience developing conversation flows Crafting and executing training (intents, entities, dialogue) for Bots, ideally gained within an Agile environment Capturing the nuances of the English language,youll be someone that has a logical approach and the inter-personal skills to engage and influence widely Desirable Any wider knowledge or experience of the following would also be helpful (but its your conversation skills were wanting first and foremost):IBM Watson Assistant Leading cognitive services (e.g., Microsoft/IBM/Google etc.) Experience with Data Analytics or Semantic Data Any knowledge of APIs, micro-services architecture, JS, node.js, JSON or visualisation tools or GIT and Jenkins Were findinghuge value in good people coming to us from other industries and welcome someone from industries such as gaming, betting, travel. What youll get from the role Youll enjoy a diverse, energising, and informal environment that focuses on equal opportunity andreal career progression opportunities. Well also give you a comprehensive package that includes: Base salary: £46, 332 - £51, 480 Discretionary variable annual performance bonus 4% flex benefit cash pot to spend on benefits (or take as cash) Generous employerpension contribution up to 15% 28 days holiday entitlement plus bank holidays Private medical health cover, share plans and access to staff discounts! Together well make a difference At LBG, were invested in your continual development. Thats why weve fostereda collaborative Learning environment that supports your career goals and encourages knowledge-sharing! Were proud to have received the following industry recognition: Stonewall Top Private Sector Employer, Top10 Employer for Working Families, The TimesTop 50 Employer for Women, Gold Standard and "Best Workplace Adjustments Process" from the Business Disability Forum - each demonstrating our dedication to the principles of agile working and inclusion for all. Sound like your ideal next workplace If youhave the right skills, were after and playing a key role in our digital transformation appeals then wed love to hear from you.