Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Assessor/ Facilitator

Steria Recruitment
Job LocationLondon
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

Role OverviewTo provide a transaction processing service to one or a number of clients, delivering specialist services which involve the choice and application of diverse processes, systems and techniques or for supervising staff delivering a broad range of services. Whilstthey do not have line management responsibilities over Process Assistants, their greater experience means that they can/should lead by example. This experience means that they are either deployed onto inherently more complex transactions; they may also providefirst point of escalation on non-standard events where the Process Assistant lacks the experience to resolve.Key Responsibilities

  • Advise and mentor process assistants and handle more complex pieces of work.
  • Train and coach new members.
  • Undertake quality assurance for the teams work within own area of expertise and provide feedback to the team.
  • Provide ongoing maintenance and update of procedures and flow of information to process assistants.
  • Keep own knowledge of procedures up to date.
  • Run reports, extract data and analyse the data, as the service requires, often using spreadsheets and statistical techniques
  • Measure performance of the process assistants and feedback to operations management in own area.
  • Respond to, and resolve queries, taking action as appropriate and identify any preventative measures.
  • Support line manager and team members (training/coaching) as required.
  • Update/maintain manual or data base records.
  • Input data accurately.
  • Prioritise workloads.
  • Provide admin support as required.
  • Ensure that agreed timescales are adhered to.
  • Comply with regulatory requirements where applicable.
Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation.Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.

Keyskills :
Assessor/ Facilitator

APPLY NOW

Assessor/ Facilitator Related Jobs

© 2019 Naukrijobs All Rights Reserved