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| Job Location | London |
| Education | Not Mentioned |
| Salary | Salary not specified |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Our Business Services team is a collective of creative, strategic, forward-thinking business enablers. Together the People & Culture, Marketing & Communications, IT, Operations, Finance and Quality & Risk Management teams make it their mission to ensureMazars has the right tools, technology, strategies and services in place to deliver exceptional client service and future-proof our growing business. Within our Business Services Team, the Business Technology function (BizTech) provides IT services to over2,300 users across around 20 locations, predominantly in the UK, and is comprised of key functions including the following areas: Technology Change (including project management), Security & Governance, Architecture, and IT Service Delivery and TechnologyOperations, where this role sits. Job Purpose The Applications Support Analyst is a key part of our IT Applications and Operations support team, responsible for managing the key business applications for the firm. These applications are varied but include key finance and accounting platforms.This is a dynamic role, working with a broad range of Up-to-date and bespoke applications and databases, in a growing firm with key change programmes including full migration to cloud.The role would suit an individual who has supported and managed business applications in similar firms, including administering the applications, dealing with maintenance, Break-Fix and upgrades, supporting the firm through busy periods such as finance yearend and resolving third line queries. Role and Responsibilities Reporting to the Head of Technical Operations, this role will help develop the delivery and support of applications as it undergoes major transformation, our ambitious programme includes major technology developments as well as redesigning areas such asIT Service, process maturity, resourcing, third party management and security.This is a key role for the firm, as this individual will maintain delivery of the highest standards in quality of service delivery and operational standards with reporting. They will ensure that on a day-to-day basis, the IT services that are key to enablingthe business are managed to ensure these are available, secure and performant. Skills, Knowledge and Experience A track record of building and supporting key business solutions, with a successful roadmap of improvement, including examples of:Developing systems; supporting key line of business specifically financial and ERP solutions and applications.Working on projects such as platform upgrades or business change projects.Improving customer experience and developing maturity in process and technology.Technical Skill Requirements