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Job Location | London |
Education | Not Mentioned |
Salary | £32,500 - £39,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Are you an experienced Systems and Support Analyst Do you have specific experience of working with or administrating Social Housing Management systems If this describes you then let Informed Recruitment help you achieve your potential with an exciting opportunity for an Application Support Analyst. As a specialist provider of Digital Solutions and IT Resource to the Housing & Property Services Technology markets, we are delighted to be partnered with a organisation committed to customer service, employee development and achievement in the midst of digital transformation.The purpose of the role will be to provide application support, development, and maintenance, including help desk support, handling telephone queries & deskside support. You will be positive and customer satisfaction driven in the provision of help desk services over ticket and call, measuring quality, resolutions, and timing. You will also be involved in ad hoc project work, the investigation & root cause analysis of underlying system issues, as well as helping with systems configuration, data conversion and testing where necessary.Essential