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Administrative Assistant

Banham Patent Locks Ltd
Job LocationLondon
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

The Banham Group is one of the most recognised security brands in London and the South East. We supply and install locks, safes, doors, burglar alarms, fire alarms, CCTV, security gates, grilles, shutters and garage doors, and door entry systems. Established in 1926, the Banham Group is headquartered in Earlsfield, Central London with over 350 employees.As a family-run, family owned business, we believe in recognising and nurturing talent and hard work. Employees who began their Banham careers as trainees now head up key departments, and we’re proud to foster a working environment that encourages staff to stay with us for many years.We are now currently looking for an administrator in our Maintenance Engineer department to join the Banham team.Job Responsibilities (including but not limited to):

  • Dealing with emails and post relating to relevant departments
  • Dealing with a high number of incoming and outgoing telephone calls and emails
  • Booking and rebooking customers appointments
  • Check and order items for the team as necessary
  • Departmental reports
  • Diary management for office staff and engineers
  • Applying geographical/postcode knowledge to book calls in efficiently
  • Entering customer and account data in the correct format into the companys computer systems
  • Verifying customer and account data by reviewing, correcting, updating data from both systems when account information is incomplete, inaccurate or missing.
  • Maintaining customer confidence and protecting operations by keeping information confidential.
  • Simple indexing and filing of office records
  • Photocopying, scanning and binding as required
  • Adhering to company policies and procedures at all times
    • Skills
  • Ability to maintain attention to detail with a high level of accuracy and confidentiality
  • Be professional and respectful
  • Must have good diary management skills
  • Understand postal regions/ postcode mapping
  • Excellent interpersonal and team building skills
  • Excellent organizational skills
  • Effective verbal and listening communications skills
  • Willingness to be flexible and adapt to changing working environments
  • excellent time management skills
  • Being honest and trustworthy and demonstrate sound work ethics
    • EnvironmentWorking hours are 40 hours per week across 5 days. Normal starting time is 8.30am-5.30pm with a 1-hour lunch break including. On occasions there is an early shift on a Rota basis between 7.30am-4.30pm with 1-hour lunch break. You may also be required to work on Saturdays. Required skills
  • Call Centre
  • Diary
  • Helpdesk
  • Organizational
  • Time Management

    • Keyskills :
    Call Centre Diary Helpdesk Organizational Time Management

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