Account/Relationship Management Analyst

Job Description

Key Account ManagerDescriptionThis is an exciting opportunity to be part of a new Workforce Skills division within Pearson, the worlds learning company. You will initially be responsible for supporting the development of the TalentLens business in the UK, with an opportunity to expandthe role in 2023 to bring ground breaking new solutions to market across EMEA.Pearson Workforce Skills is a great place to work if you are self-driven and want to be part of a highly respected and internationally recognised brand, with an agile and flexible mentality.

• Do you have demonstrable new business experience
• Are you looking for the next step in your career
• Are you interested in working with world renowned products, talented people and globally established clients

To help achieve our ambitious global growth plans, we are currently recruiting within our UK commercial team. We have a Key Account Manager role available and would be delighted to hear from interested and suitable people, able to contribute to our plansby leveraging their skill set whilst being keen to learn and grow professionally. Is this youAbout PearsonAt Pearson, were committed to a world thats always learning and to our talented team who makes it all possible. From turning textbooks into laptop lessons to enabling people to develop throughout their careers, we are always re-examining the way peoplelearn best, whether its children progressing through school or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to alwaysbe better. By pushing the boundaries of technologyand each other to surpass these boundarieswe create seeds of lifelong learning that become the catalyst for the worlds innovations, personal and global, large and small.Our PurposeOur objective is that in five years, Pearson will be one of the major players in the workforce development market, reaching tens of millions of enterprise and individual learners globally, generating more than £1bn in revenue and growing rapidly, with thepotential to reach many multiples of that revenue in the years to come. With an agile and flexible mindset, Pearsons new Workforce Skills business division will be the driving force in realising this ambition.Workforce Skills is comprised of TalentLens - Pearsons established and successful workplace psychometrics team, plus two exciting new acquisitions, Faethm AIthe worlds first data backed and truly end to end future of work company and Credly, the globalleader in digital credentials.The combination of Credly, Faethm and TalentLens will create a powerful solution to help serve the massive global workforce learning market, now estimated at c.£350bn.About the teamSitting within the Pearsons Workforce Skills EMEA division, with an initial focus on driving the TalentLens UK business for the remainder of 2022, the role offers a massive growth opportunity for you to position groundbreaking Workforce Skills solutionsacross EMEA from 2023 onwards. Currently in an advanced stage of development, these solutions will unify the TalentLens, Faethm and Credly businesses.With roots going back to 1921, Pearson TalentLens has a rich history of delivering psychological assessments and is a global organisation with offices throughout the world. Our portfolio of assessments includes well known tests such as the Watson GlaserCritical Thinking Appraisal and Ravens Progressive Matrices. Our clients range from independent consultants to FTSE 100 companies, who are using our assessments for recruitment and development.About the jobReporting directly to the Head of TalentLens UK, the Key Account Manager will play a central role in driving growth.Experienced, innovative and commercially minded, the Key Account Manager will create and maintain enduring and mutually beneficial relationships with Key UK customers across all applicable market sectors. You will leverage your demonstrable sales experienceto clients within any of the Finance, Legal, Professional Services, Insurance or Governmental sectors to drive and grow revenue.You will strategically research the market, to understand customer needs and competitor capabilities and work in partnership with a roster of loyal and established pipeline customers.You will be motivated by generating revenue through high volume product and bespoke consulting sales. This will be through your own personal prospecting (you will be highly conversant in social selling), managing existing accounts and through Sales and Marketingled campaigns.We are looking for an enthusiastic, collaborative and self-motivated individual to join our team to greatly contribute to the growth and market share of the TalentLens portfolio across the UK.About YouYoull be commercially-minded and possess the following experience and qualities:Essential

• 3+ years sales experience within the Psychometric / Talent Assessment sector, selling to blue chip organisations at a medium - senior level.
• Extensive senior level decision maker contacts within any of the Finance, Legal, Insurance, Professional Services, Security or Public sectors.
• New business development experience with strong social selling / networking skills.
• Pipeline management ability.
• Strong communication skills, able to present to groups, prepare robust proposals, and work on a 1:1 basis with prospective customers to develop compelling business cases.
• Comfortable working with data and able to demonstrate systems fluently
• Excellent analytical skills.
• Collaborative with consultative people skills to develop new and existing relationships.
• Commitment to continuous improvement and your own personal development.
• Driving licence. Right to work in the UK.

Desirable

• Educated to degree level (or equivalent) is desirable but you must be a strategic thinker with key account management experience and ability to solve problems quickly - Its not about what you know, its about the decisions you make.
• Experience working with Salesforce / CRM Systems.
• We work closely with colleagues and clients across EMEA, so a second language would be a bonus.

Your rewards & benefits We know youll do great work, so we give a lot back with some of the best benefits in the business. We know that one size