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Account Director

Job LocationLondon
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

The Account Director has the overall responsibility for the management of a large and significant account within RTS. Reporting into the board, this is a senior role working on a key account that is central to our strategy and planning. The Account Director will be responsible for contributing towards our long-term business growth strategy.Aim of the roleAccount management and growth: manage current client relationship effectively, meet client loyalty objectives and achieve planned account growth over agreed time periods. Objectives 1. Seek out new business opportunities2. Provide advice and guidance to the client3. Keep RTS Group close to the client4. Ensure the client priorities are always understood with the RTS Team5. Provide regular internal updates and keep systems such as Saleforce up to date6. Meet client quality expectations7. Identify and manage relationship risks effectively8. Mentor and support members of the wider RTS Group9. Create a reliance from our clients on RTS for best practice, learning innovation and learning initiativesJob Description

  • Competitive salary, linked to skill and experience;
  • Workplace pension;
  • Twenty-five days holiday (rising to thirty days with service);
  • A bonus holiday each year for your birthday;
  • Creative expression, during our bi-monthly tech meetups for collaborative idea sharing;
  • A health cashback scheme;
  • Automotive manufacturer discounts up to 25%;
  • An annual company BBQ;
  • Two Corporate Social Responsibility days per annum.
  • Main Responsibilities
  • Relationships: develop strong personal relationships with key stakeholders and decision makers
  • Quality: meet and consistently exceed (surprise) client expectations in terms of quality - design, delivery and overall service.
  • Opportunity: identified and followed up to meet growth plan via annual Client Account Plan
  • Risk: be aware of any change in relationship status and any potential quality issue or service shortfall.
  • The Ideal Candidate
  • Strategic planning
  • Working with others
  • Client focus
  • Ability to influence
  • Enthusiasm
  • Drive for improvements
  • Business and industry/sector awareness
  • Problem solving
  • Excellent written and verbal communication skills
  • Attention to detail
  • Resilience and persistence
  • Self motivation
  • Ability to build strong stakeholder relationships
  • Commercially aware / astute
  • Being able to think on your feet
  • About The CompanyRTS Group is the premium provider of learning and development programmes in the UK automotive sector.We are a company who pride ourselves on our strong core values:Focus on the Client… Everything else will follow;Trust… Show Integrity, trust and honesty;Innovate…To challenge, inspire and continuously evolve;Be Agile… It makes great things happen;Be Curious… It’s how we learn and grow;Have Fun… Work together, share success and enjoy what we do.

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