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| Job Location | London |
| Education | Not Mentioned |
| Salary | 30,000 - 35,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
2nd Line & 3rd Line Support Engineer / Infrastructure Analyst with excellent senior level service desk technical support and customer facing skills required for remote and project based work with an IT Managed Service Provider based in CentralLondon (The offices are a few minutes walk from Holborn Station).SALARY: £30,000 - £35,000 per annum (depending on experience) + BenefitsLOCATION: Central LondonJOB TYPE: Full-Time, PermanentKEY REQUIREMENTS: Candidates will be required to provide service desk technical support in addition to leading projects on site with clients based predominately in London. Some UK wide travel may also be required on occasion.Candidates MUST have a solid Second and Third Line Support background.JOB OVERVIEWWe have a fantastic new job opportunity for a 2nd Line & 3rd Line Support Engineer / Infrastructure Analyst with excellent technical and customer facing skills that has the ability to take the lead on projects when required.Working as the 2nd Line & 3rd Line Support Engineer / Infrastructure Analyst you will join the service desk function of an expanding IT Managed Service Provider, where you will be responsible for the provision of high calibre and high-quality resolutionof complex issues across a wide and varied customer base in Central London and across the UK.Your responsibilities as the 2nd Line & 3rd Line Support Engineer / Infrastructure Analyst will also involve planning, management and implementation of changes within the customer environments and processes alongside incident management and mentoring ofcolleagues.As the a 2nd Line & 3rd Line Support Engineer / Infrastructure Analyst you will work across a varied range of technologies including Active Directory, Exchange, Office 365, Azure, VMware, Network Security and Infrastructure, Storage and Wireless Networkingto name a few.The role will involve a combination of remote technical support with some site visits predominately within the London region.APPLY TODAYIf this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.IDEAL CANDIDATE REQUIREMENTSESSENTIAL SKILLS