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2nd/3rd Line Support Engineer

Job LocationLondon
EducationNot Mentioned
Salary£37,000 - £45,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

2nd/3rd Line Support Engineer - Remote - £37,000 - £45,000 + BenefitsI am currently working with a well-established Managed Service Provider who support users both remotely and onsite. This exciting company is looking to recruit a 2nd/3rd Line Support Engineer to report to the IT manager and help with the project planning. My client also provides support alongside their employees acting as an outsourced IT department.What are you going to doThe successful 2nd/3rd Line Engineer will be assisting with the ticket system checks and upgrading current systems whilst implementing new technologies. They will also give support on both Window and Mac operating systems and need to be capable of installing hardware and software on desktops and other devices.Essential Skills for the successful 2nd/3rd Line Support EngineerFor this role, the company that I am working with are looking for the correct candidate to have experience with:

  • Windows 7 & Windows 10
  • Mac OSX
  • Server Administration
  • Office 365
  • Networking (Switches and Routers)
  • Configuration of Web Managed routers
  • Hyper-V / VMWare
  • Citrix
  • What is preferable from the 2nd/3rd Line Support EngineerThe organisation that I am working with would also prefer if the successful candidate has experience with:
  • Firewalls, VPN and VoIP
  • Solarwinds Ticketing System
  • Remote Management tools
  • Microsoft Exchange
  • Windows Server 2008 - 2016
  • Microsoft Intune
  • It would also be desirable to hold the following certifications:
  • MCSA/MCSE Microsoft Accreditation
  • Cisco CCNA/CCNP
  • Bachelors Degree
  • What will you receive from them
  • Professional Qualifications Sponsorship
  • Company Pension Scheme
  • Performance Related Bonus Scheme
  • Free Corporate Health Club Membership
  • Salary to be reviewed every 6 Months
  • If you want to learn more and be considered for this amazing opportunity to work with this excellent company who offers progression and training, please send a copy of your most up to date CV or click the Apply Now button below.2nd/3rd Line Support Engineer - Remote - £37,000 - £45,000 + Benefits Required skills
  • Windows / Mac / OS / Server / Office 365 / Hyper V / VMWare / Citrix / Network / Switch / Router / Firewall / Cisco / Microsoft
  • Keyskills :
    Windows / Mac / OS / Server / Office 365 / Hyper V / VMWare / Citrix / Netwk / Switch / Router / Firewall / Cisco / Microsoft

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