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1st Line Support Analyst

Job LocationLondon
EducationNot Mentioned
Salary25,000 - 30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

1st Line Support AnalystAre you an 1st Line Support Analyst looking for your next exciting opportunity Perhaps the accountancy industry intrigues youThis London-based accountancy firm is looking to invest in a talented 1st Line Support Analyst to join their growing team, based in Bank, London.As the 1st Line Support Analyst, you will be responding to any escalated 1st Line incidents, analysing and troubleshooting. You will be responsible for all things Microsoft/365, rollouts/upgrades of new devices, as well as maintaining and managing all corporateend user devices (e.g. desktops, laptops and mobiles). It would be your responsbility to ensure users are kept informed through the resolution process.Skills required from the 1st Line Support Analyst:

  • Strong technical understanding of Microsoft 365
  • Experience working in a fast-paced environment
  • End User Device Management
  • 1st line support experience
  • Excellent ability and willingness to learn new/relevant applications (e.g. CCH, CaseWare and Digita)
1st Line Support Analyst / IT Support Analyst / Level 1 Support / IT Support Engineer/ 1st Line Support EngineerSalary: £25,000-£30,000 per year + benefitsLocation: Bank, LondonApply now for immediate consideration regarding this excellent opportunity!Understanding Recruitment is acting as an employment agency for this vacancy

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