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1st & 2nd Line IT Support

Morgan Spencer
Job LocationLondon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

1st & 2nd Line IT Support£26,000 - £31,000LondonThe Company:A well established Law firm is looking for an IT Support to join their busy IT Team. The role will cover support for a wide range of hardware and software.The Role:

  • Supporting software including the Microsoft Office suite, Mimecast, Windows 10, Elite 3E, iManage DMS, InterAction, IntApp Open, Tools and any other software packages / systems used by the firm.
  • Day-to-day administration and support of the firms applications and systems, ensuring that the firms policies and procedures are followed at all times.
  • Any other responsibilities reasonably assigned by the IT Infrastructure & Support Manager or IT Director.
  • Taking ownership of tickets assigned and using your knowledge, experience and persistence to work through to a successful resolution of the issue.
The Person:
  • Candidates must have excellent understanding of how to support IT systems within a busy law firm, have supported the majority of the systems listed above and be keen to learn about the others.
  • Methodically troubleshooting; diagnosing and testing sometimes complex issues raised in relation to all hardware and software and escalating calls where necessary to third line or third party suppliers where appropriate.
  • Will work as part of a small team and must possess excellent teamwork and relationship building skills with ability to deal with Partners, Fee Earners and clients at all levels.
Our mission: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts. OurREFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them. The rules are simple: Refer a friend or colleague who is not already registered with MorganSpencer. If we place them in a permanent role, we will reward you with £200 of Gift vouchers of your choice. Remember there is no limit on the number of referrals you can make, and therefore the rewards you can claim!EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, maritalstatus, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998Morgan Spencer Limited, registered in England & Wales No: 4254114

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