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Job Location | Llanelli |
Education | Not Mentioned |
Salary | 24,000 - 25,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Service AdvisorLlanelli - £25-27kClemence Rogers are currently working in partnership with our client in the recruiting of a Service Advisor to be based in LLanelliMain Duties: Deal with customer needs face to face and over the phone with a professional and friendly approach. Ensure that order numbers are obtained where needed. Input/extract information from the computer systems. Assist with warranty returns and old unit stock returns. Raise job cards ensuring customer details are correct Assist in keeping the customers informed of job progress at all times and advise customer of extra work required, e-mail estimates of repairs required and ensure work is authorised and any other follow up process needed Ensure service / inspection documentation is correctly completed and customer defect procedure adhered to. Schedule customers inspections, service & MOTIdeal Candidate: Proven organisational skills Excellent customer service skills, including the ability build positive relationships with the customer and to interpret customer needs Proven administrative skills The ability to work as a team player in a busy department Computer literate Able to demonstrate accuracy and attention to detail Flexible approach to working hours Ability to work on own initiative under pressureHours: Monday to Friday 08:00 - 17:00Every other Saturday morningAt Clemence Rogers your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role.To read our full privacy policy please follow the link: https://privacy/