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Job Location | Livingston |
Education | Not Mentioned |
Salary | £21,000 - £23,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , part-time |
*Are you a savvy Customer Service Assistant looking to work Out of normal Office Hours who thrives on providing a first-class service experience*Would you like to pursue a career within Facilities or already have Facilities Management experience*Are you looking for a role that offers flexibility and working remotely from homeOffice Angels Livingston are collaborating exclusively with a fast paced and innovative team for an Out of Hours Assistant. The role is perfect for someone who has proven experience in customer service looking to work completely remotely from home. Basedin West Lothian, working hours are Saturday and Sunday 9am-5.30pm. Salary is circa £21k - £23k pro rata but flexible for the right candidate depending on experience.The role:You will manage the Out of Hours service for this successful Facilities Management company and work hand in hand with their clients. You will work in partnership with this vibrant Customer Service and Help Desk Team who provide a first line of support forTechnical, Building Management and Facilities Services, managing any open tickets, quotes and general administration from the team that requires follow up as well as handle any new queries received during Out of Hours.You will be an experienced Customer Service Administrator, experience in facilities management would be preferable but not essential. Naturally you will be confident and savvy, can work unsupervised and on your own initiative. You will have a good knowledgeof Microsoft platforms and software and take real pride in your work and enjoy going the extra mile. This is a fast paced and busy Help Desk Management client which is why previous experience is preferable as you need to hit the ground running. The companyoffers great opportunities for hard workers that are keen to build their career long term and progress.What you will be doing: