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Job Location | Livingston |
Education | Not Mentioned |
Salary | £23,000 - £25,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
*Are you a customer service and admin whizz with exceptional organisational skills*Would you like to pursue a career within a rewarding culture and thriving business*Do you have a natural flair and passion for facilities management and fantastic customer service skillsOffice Angels Livingston are collaborating exclusively with a fast paced and innovative team for multiple Permanent Customer Service Advisors. The role is perfect for someone who has proven experience in a similar role in either a customer service administrationor scheduling administration role that has an interest in facilities management. You will be naturally IT savvy and looking for a career with excellent progression opportunities. Based in West Lothian, salary up to £25,000 per annum depending on experience.The core hours are Monday - Friday, 9am-5.30pm and this is a fully office-based role with some out of hours work hours required on a rotational basis every few months.The role:You will work alongside this vibrant Facilities Help Desk team to provide a first line of support for technical, Building Management and Facilities Services, scheduling in both planned and reactive works. You must be experienced in customer service and asimilar facility help desk role would be beneficial as well as systems savvy. You will see through all issues from initial log through to final resolution, ensuring excellent customer service each time. You will have excellent spelling and grammar, good knowledgeof Microsoft platforms and software and take real pride in your work and enjoy going the extra mile. This is a fast paced and busy Help Desk role which is why previous experience is essential as you need to hit the ground running. The company offers greatopportunities for hard workers that are keen to build their career long term and progressWhat youll be doing: