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Job Location | Livingston |
Education | Not Mentioned |
Salary | £23,500 - £25,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Customer Service AdvisorThe role is perfect for someone who has proven experience in a similar role in customer service and has an interest in facilities and is naturally IT savvy and is looking for a new challenge.Based in West Lothian, salary up to £23,500 - £25,000 per annum depending on experience. The core hours are Monday - Friday, 9am-5.30pm.Role OverviewYou will work alongside this vibrant Customer Service team to provide a first line of support for technical, Building Management and Facilities Services. You must be experienced in customer service and a similar facility help desk role would be beneficialas well as IT savvy.You will see through all issues from initial log through to final resolution, ensuring excellent customer service each time. You will have excellent spelling and grammar, good knowledge of Microsoft platforms and software and take real pride in your workand enjoy going the extra mile.This is a fast paced and busy role which is why previous experience is essential as you need to hit the ground running. The company offers great opportunities for hard workers that are keen to build their career long term and progress.Duties include: