Validation Assistant - Liverpool

Job Description

Are you a natural problem solver with a great attention to detailWould you like to work in a fast-paced roleConsider the role of a Validations Assistantat Reed in Partnership!We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employersand providing youth servicesValidations Assistants works towards minimising contractual risk to Reed in Partnership through accurate and timely validation of claimable events on contracted provision. The core aspect of the role is to validate and assure the business that all evidencesubmitted to support operational activity meets contractual requirements across multiple and varied contractsWhat is the role aboutThe core aspect of the role is to validate and assure the business that all evidence submitted to support operational activity meets contractual requirements across multiple and varied contracts. Validation of evidence will be accurate, timely, and issues clearlycommunicated back to operational teams.The role will also provide administrative and project assistance to the Validation Manager and the wider Risk Management Department when required; will support all activities relating to audits and inspections; and will include coaching, advising, and guidingfront line staff on validation process and systems usage.A Validation Assistant will strictly adhere to the guidelines in accordance with the programme’s requirements and Reed in Partnership’s policies and procedures. This is not an exhaustive list and a Compliance Assistant will be expected to carry out any otherduties as may be specified by the line manager from time to time. This profile is non-contractual.Just some of your day-to-day responsibilities will include

• Validating member paperwork to ensure compliant and meets requirements before submitting to our Commissioner
• Answering queries and explanations, in line with agreed guidance and process manuals, ensuring mutual understanding and agreement to proposed actions.
• Ensuring that material is understood, and that extra support is provided if necessary, on a face to face or training basis
• Assuring the integrity of data entered on electronic systems is accurately maintained
• To perform analysis of validation rejections to identify key trends and highlight as directed by the Validation Manager and Executive across all regional operations and support teams.
• To interrogate centrally produced management information and disseminate required actions and recommended activity to Operational and Support Teams.

What’s in it for youAlongside a generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. All travel for sessions will be reimbursed, and you will have access to the full rangeof Reed Wellbeing benefits, which include:

• 25 days annual leave (pro-rata for part time)
• Reed Pension Scheme
• Award Winning Management & Leadership training
• Professional & Personal Development Funds
• Bi-annual pay reviews
• Plus much more that can be foundHere

With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.To be successful in this role, we are looking for someone with

• Intermediate to advanced knowledge of Excel
• Demonstrable experience gained in a fast-paced environment of the manipulation of data
• Previous high-level telephone or face to face customer service experience gained in a business to business or internal corporate environment.
• Exemplary attention to detail, when processing large volumes of information

Desirable skills and experience

• Previous experience of working in a processing or compliance function
• Experience of the welfare to work sector, DWP or ESFA.