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Job Location | Liverpool |
Education | Not Mentioned |
Salary | £18,005 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract, full-time |
Telephonist – Switchboard / Telephone Services DepartmentA vacancy has arisen for a 12 month fixed term post of 37.5 hours per week. The post holder’s hours will have no fixed weekly work pattern and required working hours will be provided to the post holder a minimum of two weeks prior to pattern start date. The patterns will include early, day, late and night shifts. This will also include bank holidays.We are seeking a telephonist to join our 24/7 Switchboard in operating a modern telephone system.You will join our enthusiastic and friendly team of telephonist’s to assist in the smooth running of the Aintree Hospitals Trust & Walton Centre Foundation Trust’s 24/7 Switchboard providing a high quality and responsive Telecommunications service for patients, customers and staff.NHS experience is desirable and operating a busy multi line switchboard is essential. You must also have excellent communication and interpersonal skills, the ability to work both as part of a team and unsupervised on lone shifts.Flexibility is essential as you will also be required to cover the absence of colleagues both during planned and unplanned leave.Operating the Trust’s central switchboard handling both internal and external calls in a prompt, courteous and professional manner. Dealing with Emergency calls, the programming and logging of pagers within the Trust. Assist in the maintenance of both clinical and non-clinical on call rotas and the Telecommunications database. Report alarms sounding from various departments throughout the Trust including external sites to the relevant personnel.The Telecommunications department provides full and extensive training and your work will be supervised until your competencies are completed.For an informal discussion please contact Julie Howard on 0151-525 5980.For further details / informal visits contact:NameJulie HowardJob titleSwitchboard Services ManagerEmail addressjulie.howard3@liverpoolft.nhs.ukTelephone number