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Social Care Needs Assessment Manager

Reed in Partnership
Job LocationLiverpool
EducationNot Mentioned
SalarySalary not specified
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Are you a qualified Social Worker with previous Management experienceDo you enjoy motivating and coaching a teamConsider the role of Social Care Needs Assessment Manager with Reed in Partnership!A Social Care Needs Assessment Manager is responsible for the daily running and management of the care needs assessment contact centre, ensuring that all care needs assessments are carried out to the correct standards set out by the local authority.The successful candidate will directly manage a team of Care Needs Assessors that are responsible for delivering outstanding telephone-based assessments. You will liaise with local authorities to ensure your team are adhering to the correct guidelines and providethem with the correct information to make suitable decisions surrounding their care needs.*Please Note, these roles are expressions of interest only at this point. We are currently working on a number of exciting opportunities within Adult Social Care and are looking to build a pipeline of talent to allow us to work quickly upon contract award.We will be in a position to be able to begin the formal recruitment process in the coming weeks and we will be in touch to discuss the next steps of your expression of interest as soon as possible. *Salary: £35,000 - £40,000 per annumLocation: LiverpoolEssential Attainments:

  • Bachelors or masters degree (or equivalent) in social work
  • Experience working in a management role that involves people management duties such as the management of individual and team performance through effective support, mentoring, coaching and development of staff.
  • Demonstratable experience of delivering a high-quality customer service.
  • Experience working within a social work background.
Desirable Attainments:
  • Experience of undertaking customer assessments.
Essential Criteria:
  • Experience and competent in the use of database systems and Excel to be able to input, interrogate and manipulate data to drive the performance of their team.
  • Has strong judgement and decision-making skills.
  • Interpersonal skills, able to build strong stakeholder relationships.
Personal attributes will include: Judgment and Decision Making, Relationship and Stakeholder Management, Performance Management, Inspiring and Influencing, Problem Resolution, Support and Advice, Growth and Development, Approach to Quality, Professionalismand Integrity, Assertiveness and Resilience and Flexibility and Creativity.The successful candidate will need to be a qualified Social Worker; with the ability to lead and motivate their team. You will need to manage individual performance, regarding conduct and attendance, return to work interviews and maintenance of leave and sicknessrecords. You will also set and meet performance targets to ensure we continually exceed Local Authorities expectations.Whats in it for you
  • 25 days holiday + Bank Holidays
  • Flexible holiday schemebuy and sell up to 5 holiday days per year
  • Personal Development Scheme
  • Confidential advice and counselling service
  • Pension Plan
  • Life Assurance Cover
  • Health Cash Plan
  • Discount Legal Service
  • Access to the Reed Discount ClubGet discounts at nearly 1,000 different retailers. These include exclusive retail discounts, offers for eating out, discounted cinema tickets, holiday days and much more.
  • And much more!
Disability Confident CommitmentWe aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. Weoffer an interview to disabled candidates who meet the minimum criteria.

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