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Service Planner

Aspion
Job LocationLiverpool
EducationNot Mentioned
Salary£21,000 - £23,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Job Title: Service Planner/Co-OrdinatorJob Reference:RYT7023Package Details:

  • Salary – £21,000 - £24,000 (Depending on level of experience)
  • 20 Days Holidays + Bank Holidays
  • Monday – Wednesday 08:00am – 4:30pm – Thursday 08:30am – 4:30pm – Friday 08:30am – 3:00pm.
  • Company Pension
  • Great working environment
  • Progression Opportunities
Key Responsibilities:
  • Plan and administrate local contractual and non-contractual service jobs.
  • Manage service in an optimal and cost-effective way for the customer and business.
  • Ensure timely notifications for local contracts to the customers.
  • Customer day-to-day contact.
  • Ensuring spare parts are ordered and available for technicians prior to service jobs taking place.
  • Ensuring shop floor planner is kept updated.
  • Location planning & logistics, monitoring vessel schedule and adjust planning if required.
  • Registering service job in internal system / SAP, ensure correct documentation.
  • Handling of service complaints and other customer requests
  • Limited billing, to the special customers
  • Handle problems and mend customer relations in case of complaints
  • Active follow-up and evaluation
Required Skills:
  • Exceptional Administration skillsn – SAP would be an advantage.
  • Great customer service skills are required.
  • Ability to multi-task is required.
  • Problem solving skills would also be beneficial
To apply, please send a copy of your CV and a covering letter toor, alternatively, submit your application via the link below.Aine McNulty – Associate Recruitment Consultant (Metals & Engineering)At Aspion, our core values have been built around the importance of transparency, innovation, passion and collaboration. As such, we are committed to open communication and the protection of your privacy. We have updated our policies in line with new GeneralData Protection Regulation laws to make it easier for you to understand how we collect, store and handle your data – These can be viewed on our website.

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