Senior Platform Engineer

Job Description

We are looking for a Senior Platform Engineer for our Customer Care Tribe.Our Platform Engineers design and deliver our Cloud infrastructure. With a desire to automate everything they will drive integration between our Cloud infrastructure, our on-site applications and our 3rd party partners.We look for people who have an Agile mindset. People who can help us by working within cross-functional teams to constantly review business requests and help define the most efficient way to get quality in front of our customer as quickly as possible.To do this at pace and scale we fully understand that ‘failing fast is better than never succeeding.For us, automation is the key to easy, consistent repetition and keep this at the front of your mind with all design decisions.What will you be supportingAWS our Cloud Platform that hosts our Chatbot app implementation, and the future Blue Prism platform. We use services such as - Lambda, EC2, ECS, Fargate, VPC, ELB, NLB, CloudTrail, CloudWatch, IAM, ActiveMQ and many more.We use Terraform and Atlantis for our Infrastructure As Code and workflow solutions.Our new strategic CRM solution that is built on Salesforce Service Cloud where we are leveraging APEX and Lightning in Service CloudOther tech that will be great to have includes Java & Spring Boot Microservices, Go, Python, Event-Driven architectures, Jenkins, Copado, Docker.A bit about the TribeThe Customer Care Tribe is responsible for designing, building, changing and running technology to ensure the Very Group can handle customer service requests in an efficient, compliant and secure manner. The tribe supports customer identity management, profile & preference, case management, knowledge management, customer satisfaction, communications using a variety of channels and the planning and strategy for the Customer Care operations teams.Our strategy will see us both build and rent (aaS) industry-leading technologies to deliver secure, stable and innovative solutions.RequirementsWere looking for people with a passion for Cybersecurity, a knowledge of OWASP and an understanding of general web security principles as well as the capacity to utilize a wide variety of open source technologies and tools.Here we are looking for people who can work closely with the engineering squads to drive product roadmaps, by providing security requirements that map security controls to product features.Were looking for someone who can provide expert advice and consultancy to internal colleagues on risk assessment, incident triage, threat modelling, and security vulnerability mitigation.Theres an opportunity here for you to lead POC development of security tools and ensure that security tools spikes are prioritised within the squads backlogs.This role has lots of crossover to the wider team too and we need your consultative approach to work together with our Senior Cloud Security Consultants to:Keep up to date with the latest security and technology developments, research/evaluate emerging cybersecurity threats and ways to manage them but also work with the team as to how we develop automated ways to monitor for attacks, intrusions and unusual, unauthorised or illegal activity.Youll be aware of ethical hacking, for example, simulating security breaches and able to identify potential weaknesses and implement measures, such as firewalls and encryptionIf you can demonstrate experience in most of the above as well as a great attitude and a willingness to learn to progress your career, then you will fit right in.We will provide adequate training to get you up to speed on any aspects of the role that youre not quite there on.About us.Were The Very Group, home to Very.co.uk, Littlewoods.com and a team of 4,000 super-talented people.Were the UKs largest integrated digital retailer and financial services provider, and weve been helping customers say yes when it matters most for over 100 years. In that time, weve consistently reinvented our business to adapt to economic conditions and industry changes - going from bricks to clicks, to mobile.But despite our passion for reinvention, weve never wavered from our purpose; to make good things easily accessible to more people. It means giving our customers the brands they love, an outstanding shopping experience and flexible ways to spread the cost.Benefits

Generous and competitive starting salary

Regular salary reviews and career progression

30 days holiday + bank holidays + option to buy or sell 5 days

Additional flexible benefits allowance £1,000 (can take a part as salary uplift)

Generous scalable bonus (based on individual and company performance)

Matched pension up 6%

1x Life Assurance

Flexible working - remote vs on-site

Self-development time

Brand discount - up to 25%

Free on-site gym

Discounted coffee houses and food outlets

Free on-site parking subject to postcode and availability

How to applyIf youre interested to find out more please contact Steven Williams or Jordan Barlow in the talent acquisition team at The Very Group or apply online.If you are an internal candidate looking to refer someone in, please follow the referrals process and guidelinesPlease note that the talent acquisition team are managing this vacancy directly, and if successful in securing this position, you may be required to undertake a credit, CIFAS and CRB check.Were an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Required skills

CRM

OWASP

java

customer care

APEX

PYTHON

livechat

Webchat

docker

cloud security

Microservices

spring boot

aaS

CyberSecurity

chatbot

platform engineering

Keyskills :
OWASP customer care PYTHON Webchat cloud security spring boot CyberSecurity platfm engineering