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| Job Location | Liverpool |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Job Title: Senior IT Service Desk AnalystLocation: LiverpoolSalary: CompetitiveJob Type: Permanent, Full-timeAlfred H Knight are an independent provider of inspection and testing services. Established in 1881, AHK operates in more than 40 countries with a well-earned reputation for providing reliable, professional services.We provide specialist services for a wide range of commodities within base and minor metals, steel raw materials, ferroalloys, precious metals, platinum group metals, industrial minerals, solid fuels and fertilisers. Our clients include miners, smelters, refineries, traders, financial institutions and government bodies.We maintain rigorous quality standards to ensure that our operations provide the highest level of services to our clients. We achieve this through compliance with industry standards and regulations for laboratory, inspection and quality management, including ISO: IEC 17025, 17020, 9001, 14001 and 45001.Our people are our finest asset and as a truly global company, we value diversity, and respect people from all backgrounds.The RoleWe have an exciting opportunity for a Senior IT Service Desk Analyst to join our IT Team. The main purpose of the role is to provide IT support to AHK Group staff Group wide and to ensure that all of AHK group IT systems operate effectively and reliably.Successful candidatesshould becustomer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. Experience with desktop hardware, software applications, operating systems and network connectivity is required.The ideal candidate will have a minimum of 3 years experience within a similar service desk role with a solid grounding in the following:Key Requirements:EssentialWhile there are no certifications required for this position holding any one of the below is advantageous
Keyskills :
IT Engineer Seni Technician Desktop Suppt IT Suppt Engineer Suppt Engineer IT Service Desk Service Desk Engineer 3rd Line Suppt Technician 3rd Line Technical Consultant 3rd Line Seni Engineer 3rd IT Line Engineer Seni I.T.