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Sales Executive - Inbound Leads!

Homes For Students
Job LocationLiverpool
EducationNot Mentioned
Salary£23,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Homes for Students is one of the UK’s leading providers of student accommodation.We are looking for Sales Executive to join our Sales teambased in Fazakerley, Liverpool, working 40 hours per week between the hours of 9.00am and 6.30pm. Shifts can vary between 8.00am and 8.00pm in summerand occassional weekend work may be requiredbetween May and September.

  • Got customer service experience
  • Interested in sales
  • Looking for a role with genuine career progression
  • Interested in making good money by just helping students find a room
  • Want to have a salary and earn bonus on top
  • Feel like you’ve missed your calling in life
We may have the job for you. Purpose of the Role:As Sales Executive you will be an active, contributing member of the sales team and handle calls, emails and converting to viewings and bookings using the sales process. You will be responsible for ensuring your enquiriesare followed up using all routes for contacting and converting to a booking in line with the sales process. The student experience is at the forefront of everything we do, so youll be passionate about delivering top customer service.You will be sales andtarget led with a clear understanding of each properties proposition and USPs along with clear knowledge of the sales process as well as policies and procedures.Accountabilities/Responsibilities
  • Managing all enquiries from multiple communication channels including phone, live chat, email, web and social media
  • Converting sales leads into viewing appointments and bookings
  • Conducting outbound calls only to follow up on all enquires
  • Identifying the sales opportunities and customer needs
  • Delivering daily and weekly targets including conversion tracking
  • Updating all databases accurately to allow for effective analysis
  • Liaise with the property teams regarding local sales activity and ensure they have all the tools required locally to drive lead conversion
  • Comply with Health and Safety working practice in accordance with the company’s policy
  • To be flexible and work effectively with other colleagues
  • Ensure all enquiries are logged and all sales processes and policies are followed.
  • Ensure all enquiries are followed up using all routes for contacting and converting to a booking in line with the sales process
  • Demonstrate a clear knowledge of the booking system
  • Demonstrate a clear knowledge of the properties and keeping up to date with all activity throughout the year
  • Ensure deadlines are met
  • Identifying the sales opportunities and customer needs
  • Delivering daily and weekly sales targets including conversion tracking
Skills
  • Must have very strong written English skills for communication with customers.
  • Ability to work with minimum supervision and to tight deadlines.
  • Ability to work as part of a team.
  • Excellent organisational skills and time management skills.
  • Negotiating skills.
  • Ability to deal effectively with people at all levels.
  • Ability to achieve goals and targets within timescales.
  • Sales experience preferred but not required.
Personal Qualities
  • Must be performance driven
  • Outgoing
  • Likes interaction with others
  • Natural communication skills
  • Self-motivated and able to work as part of a group as well as independently with minimum guidance
  • Confidence in taking the initiative and making decisions
  • Delivering high standards
  • Commitment to equal opportunities
  • Willing to be flexible and respond to changing circumstances
  • Demonstrate a positive ‘can do’ attitude and to become quickly established to add value to the business
Benefits
  • 25 days holiday plus bank holidays
  • Day off for your birthday
  • Free eye tests
  • Bonus Scheme
  • Additional annual leave for long service
Interviews are being held now please apply for immediate consideration!

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