Sales Coordinator

Job Description

We have an exciting opportunity available for a Sales Coordinator to join our team in Liverpool. You will join us on a full-time, permanent basis working 37.5 hours per weekand in return, you will receive a competitive salary + benefits.Led by Rodolphe Saad, the CMA CGM Group is a world leader in shipping and logistics. Its 542 vessels serve more than 420 ports around the world, on all five continents. In 2020, they transported nearly 21 million TEU (twenty-foot equivalent units) containers.With CEVA Logistics, a world leader in logistics services, CMA CGM handles 400,000 tons of airfreight and 2.8 million tons of inland freight every year. CMA CGM is constantly innovating to offer customers new maritime, inland, and logistics solutions. Presenton every continent and in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 110,000 people worldwide, of which 2,400 are in Marseille where its head office is located.As our Sales Coordinator, you will provide quotations to customers and follow up and act as backup for the Account Manager. You will develop and increase volumes in defined Sales Segments and coordinator sales tasks within organisation.Responsibilities of ourSales Coordinator will include: Handling quotations requests received by Account Manager and customers within KPI Supporting customers in the utilisation of MyPrice Actively promoting CMA CGM Group Services and Non-Maritime products (e-commerce, VAS, intermodal, CEVA) Requesting DDSM exception and updating info into the system Monitoring quotations pending from line Relaying other requests from customers to Customer Care Back-up for Outside Sales or Inside Sales Creating, updating, and following up quotations on a dedicated portfolio of customer Capturing customer feedback in Market ID and recorded in CRM Ensuring bookings are freighted according to agreed rates and DDSM on workflow report Contributing to dispute resolution and contacting HO on Freight & DDSM claims when required Negotiating with Head Office Pricer to secure competitive pricing to develop volumes/revenue Coordinating with agency trade manager to ensure focus on trade priority Maintaining and developing strong lasting relationships with customers to generate volume/ revenue Monitoring e-mails received by account manager each day, carry out whatever actions are needed from Sales. Assisting in preparation of tender figures for annual contracts Replying to all freight invoice queries within KPIOur ideal Sales Coordinator will have the following:

• Must have a good telephone manner when speaking to customers
• Pro-active/Can-do attitude
• Previous Sales coordinator experience
• Confident to build customer relationship
• Excellent communication and organisational skills
• Ability to work under pressure
• Excellent time management and prioritising skills
• Attention to detail
• Ability to work alone and as part of a team

Practical and Technical Knowledge

• Computer literate
• Seeks new ways to improve current working methods
• Solutions focused
• LARA
• LISA

Qualifications

• Qualified to GCSE level or equivalent (Grade C/equivalent in English and Mathematics)

In return we will offer our Sales Coordinator:

• 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell up to5days annual leave
• Additional days leaveplus a giftto celebrateyour birthday
• Additional leave forwedding/civil ceremonyplus gift
• Discretionary annual bonus
• Generous pension scheme up to 26% total contribution
• Life assurance x4
• Commitment to promoting awareness and understanding of Mental Health through ourMental Health and Wellbeing Charter
• Health plan including an Employee Assistance Programme
• Local and global development opportunities across 160 countries within the CMA CGM Group,including opportunities at our iconic Head Office tower in Marseille
• Cycle to work scheme/ Season ticket loans
• Enhanced policies including Maternity & Paternity
• Employee recognition awards
• Considerable scope for personal and professional growth through the CMA CGM Academy

CMA CGM Group is proud to define itself as a family business built on strong human values.

• Boldness-Go beyond the limits
• Initiative- Date toprogress
• Imagination-Constantly adapt to be the best in our field
• Integrity-Continually strive for sustainable prosperity

Closing date for applications: Midnight on 11th October 2021Are you bold, imaginative, ready to take the initiative with integrity, and feel you are the right candidate for the role as our Sales Coordinator Then please click apply now! We would love to hear from you!