Sales Coordinator

Job Description

We have an exciting opportunity available for aSales Coordinator tojoin our Liverpooloffice. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary and benefits.Led by Rodolphe Saad, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIRCARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Groups shipping and logistics expertise to bring humanitarian supplies around the world.Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 150,000 people worldwide, including 2,900 in Marseilles where its head office is located.The Sales Coordinator RoleAs our Sales Coordinator, youwillprovide quotations to customers and follow up. Act as support and back up for the Account Manager.You will develop and increase volumes in defined Sales Segment and coordinator sales tasks within the organizationYour responsibilities as our Sales Coordinator will include:

• Handling quotations requests received by Account Manager and customers within KPI
• Supporting Customers in the utilization of MyPrice
• Activelypromoting CMA CGM Group Services and Non-Maritime products (e-commerce, VAS, intermodal, CEVA)
• Requesting DDSM exception and updating info into the system
• Monitoringquotations pending from the line
• Relaying other requests from customers to Customer Care
• Providing Back-up for Outside Sales or Inside Sales
• Creating, updatingand following up quotations on a dedicated portfolio of customer
• Capturingcustomer feedback in Market ID and recorded in CRM
• Ensuring bookings are freighted according to agreed rates and DDSM on workflow report

To become our Sales Coordinator, youll need:

• Qualified to GCSE level or equivalent (Grade C/equivalent in English and Mathematics)
• A good telephone manner when speaking to customers
• Pro-active/Can-do attitude
• Previous Sales coordinator experience
• Confidenceto build customer relationships
• Excellent time management and prioritising skills
• Computer literateOutlook, Windows system
• The ability to seek new ways to improve current working methods
• Knowledge of LARA
• Knowledge of LISA

In return, we will offer our Sales Coordinator:

• 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
• Discretionary annual bonus
• Generous pension scheme up to 26% total contribution
• Life assurance x4
• Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter
• Health plan including an Employee Assistance Programme
• Local and global development opportunities across 160 countries within the CMA CGM Group,including opportunities at our iconic Head Office tower in Marseille
• Cycle to work scheme/ Season ticket loans
• Enhanced policies including Maternity & Paternity
• Employee recognition awards
• Considerable scope for personal and professional growth through the CMA CGM Academy

Closing date for applications:Midnight on 30th March2023Are you bold, imaginative, ready to take the initiative with integrity, and feel you are the right candidate for theSales Coordinatorrole, please click apply now! We would love to hear from you!