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Repairs/ scheduling assistant

Page Personnel Secretarial & Business Support
Job LocationLiverpool
EducationNot Mentioned
Salary£26,100 - £31,900 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We are seeking an organised, customer-focused Repairs/Scheduling Assistant to join our clients team. This role is integral to ensuring that repairs and maintenance services run smoothly for customers.Client DetailsThis organisation is a prominent provider within the Not for Profit and Charities sector, with a sizeable team dedicated to customer service. Based in Liverpool, they are renowned for their commitment to providing high-quality housing services to their community.Description

  • Coordinate and schedule repair and maintenance services.
  • Manage customer service requests and ensure timely resolution.
  • Collaborate with team members to ensure efficient workflow.
  • Ensure all repairs are logged and tracked accurately.
  • Maintain regular communication with customers regarding service status.
  • Adhere to company policies and procedures.
  • Assist in the management of service-related documentation.
  • Participate in team meetings and training sessions as required.
ProfileA successful Repairs/Scheduling Assistant should have:
  • A strong customer service focus and excellent communication skills.
  • Good organisational and time management skills.
  • Ability to work collaboratively within a team.
  • Proficiency in using computer systems for scheduling and data management.
  • An understanding of the Not for Profit and Charities sector.
Job Offer
  • An estimated yearly salary ranging from £26,100 to £31,900.
  • Generous holiday leave.
  • A positive and supportive company culture.
  • A chance to make a real difference in the community.
We encourage all candidates who feel they are a good fit for the role and the Not for Profit and Charities sector to apply. Join us and contribute to providing excellent housing services in Liverpool.

Keyskills :
HelpdeskSchedulingCustomer service

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