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Repairs Operations Manager

Castlefield Recruitment
Job LocationLiverpool
EducationNot Mentioned
Salary£60,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Repairs Operations Manager – Housing Association – About The Client:Castlefield Recruitment are currently representing a Liverpool based Housing Association who are looking to recruit a Repairs Operations Manager for an initial 12 month contract. This role will be based from the Liverpool office and offer £60,000 per annum/ equivalent day rate. The role will support the creation and development and growth of an inhouse responsive repairs and voids DLO function.Repairs Operations Manager – Housing Association – About The Role:

  • To support the set up of a team of Supervisors and Trades within an in house responsive repairs and voids DLO function
  • Responsible for the management and delivery of a high performing and tailored responsive repairs service
  • Attend and/or chair meetings with other departments where appropriate to ensure the effective delivery of the service making presentations where required
  • Responsibility for developing and improving quality systems, including all contractor Health and Safety oversight/escalations within CDM Regulations and overall compliance with service quality standards and technical accreditations
  • To monitor and report on financial and operational performance, ensuring that targets are achieved, anticipating risks and issues, capturing and taking corrective action on any areas of under-performance to optimise productivity
  • To ensure that the services’ statutory and regulatory duties, obligations and objectives are met in relation to all repair delivery areas
  • Ensure responses are reviewed and prioritised effectively and efficiently, taking into account the individual needs of the customer and assessing the urgency of each case
Repairs Operations Manager – Housing Association – What You Need:
  • Operational management experience working in a Social Housing DLO or external contractor
  • Experience in developing an in house DLO function is desirable
  • Highly skilled in Voids and Responsive Repairs management
  • Commercial acumen
  • Ability to motive teams and drive a performance culture
Required skills
  • REPAIRS
  • DLO
  • VOIDS
  • HOUSING ASSOCIATION
  • SOCIAL HOUSING
  • DECENT HOMES
  • R&M
  • REPAIRS AND MAINTENANCE

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