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Job Location | Liverpool |
Education | Not Mentioned |
Salary | Salary negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
At QVC we know what we’re doing, we’ve been doing it really well for over twenty-seven years. Our customers trust us, and we get closer to them than other retailers. We understand them, we look after them.We are looking for a Product Performance Manager to join our team in Knowsley. It’s a fast paced and diverse role and when we say that two days are never the same, we’re not kidding. Just look around our business and it’s easy to see why. You can find our channels on Freeview, Sky and Virgin Media and we’re online at qvcuk.com and via mobile apps. We sell big name brands for everything from Elemis to Bose, Giles Deacon to Dyson. Our business isn’t like any other business and you’ll love our people - we’re a friendly bunch.Your role as a Product Performance Manager will involve you identifying opportunities and lead corrective actions to drive product experience improvement. You will leverage past performance data in conjunction with proactive partnership with Merchandising for new and unique products or product categories.In this role you will lead the Product Performance Team in the design, maintenance and execution of all aspects of the product experience and user lab program, in alignment with product quality objectives. There will also be the opportunity to lead & support process & performance improvement projects to continually improve operational effectiveness and the customer experience. Whilst developing and delivering effective reporting to the business that highlights performance improvement opportunities, activities, and results.The ideal candidate will have the following essentials: