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Pensions Administrator

Job LocationLiverpool
EducationNot Mentioned
Salary£25,000 - £29,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

A Pensions Administrator is required for a role in Liverpool, responsible for handling financial operations and providing excellent customer service. The role is critical in maintaining the departments reputation for accuracy, timeliness, and professionalism.Client DetailsThe organisation is a well-established player in the Financial Services industry, focusing on wealth management and pensions. With a significant market presence, this company prides itself on a commitment to excellence and customer satisfaction, and employeesa large workforce across various locations.DescriptionAs Pensions Administrator, your responsibilities will be:

  • Creating and maintaining pension scheme records
  • Processing new business through to completion
  • Monitoring receipt of funds and initial fees
  • Banking and allocation of client money
  • Handle other pension administration tasks accurately and promptly, such as processing pension investment/divestment instructions
  • Liaising with ceding pension schemes providers for pensions transfers
  • Managing all pension servicing activities
  • Pension benefits processing
  • Processing external and internal monthly pension payroll
  • Provide excellent customer service to pension holders and beneficiaries
  • Conduct regular audits to ensure data integrity and compliance
  • Maintain up-to-date knowledge of pension regulations
  • Liaise with internal and external stakeholders on pension matters
  • Participate in projects and initiatives to improve pension services
  • Processing complaints
ProfileA successful Pensions Administrator should have:
  • A strong understanding of pension regulations and the financial services industry including FCA, HMRC and the Pensions Regulator)
  • Holding or studying towards a pensions qualification would be desirable - Pensions Management Institute or CII pension qualifications etc
  • Proficient in the use of financial software and Microsoft Office
  • Excellent customer service skills
  • The ability to handle sensitive information confidentially
  • Exceptional attention to detail
  • Good communication skills, both written and verbal
  • A problem-solving mindset
  • Experience in pension payroll would be advantageous
Job Offer
  • A competitive salary range of £25,000 to £29,000 per annum
  • An inclusive, supportive company culture that allows for personal development
  • Company bonus scheme
  • Budget for studying towards a relevant qualification
  • Company pension scheme
  • Private medical and health insurance
  • 25 days holiday with a holiday purchase scheme
If you are a dedicated and professional Pensions Administrator looking for a new challenge in the financial services industry, this could be a great opportunity for you!Required skills
  • Pensions

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