Payroll and Pensions Manager

Job Description

Payroll and Pensions ManagerPaying up to £40kPermanentOur client is looking to recruit a Payroll and Pensions Manager. You will be responsible for the contract management of the outsourced functions for Payroll and Pensions by Third Party Administrators, developing and implementing strategies to ensure the effectivedelivery of these services. This will also include the Project Management of a new outsourced supplier in 2023.Key responsibilities of the Payroll and Pensions Manager:* Manage the Payroll and Pensions contracts, via the Third-Party provider, regarding performance monitoring ensuring that the contracts are delivered according to specification and within contracted budget and take corrective and appropriate action accordingly.* Proactively manage the relationship with the Payroll and Pensions providers in order to assess and monitor that external resources are being used efficiently and cost effectively in order to protect the organisations general interests within the service specificationand contract conditions.* Develop and operate quality systems and procedures within the unit including the development and implementation of Service Level Agreements and Key Performance indicators to ensure customer focus and cost-effective systems.* Recommend appropriate levels of payment to the contractors in line with performance targets and contractual sanctions to ensure maximum performance.* In conjunction with Procurement and the Contact Centre Manager, conduct benchmarking and re-tendering activity for both payroll and pension contracts to ensure the force identifies and selects the most efficient and cost-effective provider for payroll andpension services to the organisation.* Research, develop and work with the Contact Centre Manager to implement policies and processes, which are pertinent to pay and pension practices and which conform to statutory guidelines, audit requirements and organisational constraints, such as FinancialRegulations and Home Office initiatives.* To deal with disputes in accordance with various stages of the Disputes Resolution Procedure to ensure a fair and equitable resolution for the customer* Ensure prompt notification to serving staff of changes to pension/pay related rules and working practices. Working with the Third-party provider if necessary to produce relevant notices and/or other pension/payroll documentation.* To communicate and co-ordinate contract activity to anticipate operational and contractual development/problems and ensure that senior management are made aware to facilitate the negotiation of contract charges.* Be accountable for all Health and Safety issues, to include risk assessment, pertaining to the post holders area of responsibility in order to fulfil the statutory obligations of the Health and Safety at Work Act 1974.* Undertake all responsibilities relating to information management, data quality, information sharing, intelligence and information security in accordance with the ACPO GuidanceKey requirements for the Payroll and Pensions Manager:* The post holder should be a member of the Institute of Payroll Professionals (IPP) or give a commitment to obtain membership, to ensure the necessary knowledge and skills associated with the payroll and pension industry are maintained. This will ensure thatthe service being delivered by the third-party provider is effectively monitored.* A good understanding of the customers/users of the services and the implications of change for those parties, in order to maximise added value and minimise the impact of problems on the service and its customers.* An understanding of contract management procedures and techniques, together with a detailed knowledge of the contracts, the agreed outputs, quality standards and measurements for the effective evaluation of the providers performance.* Good organisational and communication skills in order to identify and address both the user and provider roles and needs in order for the contract to be managed effectively.* The ability to effectively negotiate and influence, ensuring optimum service delivery is secured when contract notices are required.* To effectively manage and develop individuals in order to maximise their efficiency and potential and ensure that payroll and pension knowledge and experience is shared across the team.If you are interested in this Payroll and Pensions Manager position and feel your experience matches the criteria then please apply now for immediate consideration or for more information please contact Andrew Davison.Medlock Partners are a professional services recruitment specialist operating across England. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and thosewith disabilities. Please note our advertisements use years experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear fromus within 48 hours please assume that your application has been unsuccessful on this occasion.