Mitigation Handler

Job Description

Mitigation HandlerAn exciting opportunity for a Mitigation Handler has become available to join our fast-paced claims division.You will mitigate indemnity spend of Third-Party Credit Hire and Property Damages claims, by proactively managing a portfolio of motor claims, from allocation through to settlement.You will monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third partys claim direct to reduce overall hire duration.Role: Mitigation HandlerLocation: LiverpoolWorking hours: Monday to Saturday 9:00am to 5:30pm, 37.5 hours per weekSalary: Salary: A competitive salary package of £21,000 - £24,500 OTE-A starting salary of £21,000 per annum.-After 6 months upon successfully passing probation, you will receive an uplift of £500 taking your salary to £21,500 per annum.-Upon passing developmental competencies, after 12 months service you will receive a further uplift of £1000 taking your salary to £22,500 per annum.-After 18 months service you will be eligible for a £2000 KPI related bonus taking your total earnings to £24,500 OTE per annum.What you will be doing:

• Validate all claims for indemnity and fraud
• Accurately assess liability
• Contact all potential claimants or representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim file
• Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers
• Ensure indemnity spend is minimized by commercial decision making
• Proactive diary management to monitor and progress live hire cases
• Accurate quantum assessment of claims presented using the relevant tools available to assist

What were looking for:

• Persuasive, strong and confident communicator
• Ability to use own initiative to explore all options to achieve the best outcome for the business
• Motivated self-starter
• Ability to work as part of a team

Why Acorn InsuranceAcorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer Some of the benefits you will receive include:

• Service-related holiday entitlement capped at 32 days (including bank holidays
• Perk Box Online & High Street vouchers and discounts
• Fresh fruit deliveries twice a week
• £500 bonus for every new colleague you recommend to the business
• Free monthly Caf Nero Coffee
• Cycle to work scheme
• Free eye test vouchers and a contribution towards the frames
• Service-related holiday entitlement capped at 32 days (including bank holidays)
• Clearly defined progression paths with training and support
• Free self-development & qualifications via Magpie Learning
• A comprehensive Mental Health support network including:
• 4 Free Counselling Sessions
• Access to a free 4-week programme of CBT with a trained Therapist Mentor
• Unlimited access to a telephone councillor 365 days a year, 24/7
• A UK wide network of Mental Health First Aiders
• Competitive salary
• Free Hot Drinks on Site
• Dress Down Days
• Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers
• Company Pension Scheme
• Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.Apply today to start or enhance your career at Acorn Insurance

Keyskills :
Claims ManagementCommercial ClaimsInsuranceMitigationRisk Management