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Job Location | Liverpool |
Education | Not Mentioned |
Salary | £27,158 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Hours : 35Closing Date : 19 May 2021Interview Date : 1 June 2021We are committed to ensuring the health and safety of all prospective and current colleagues. Due to the circumstances surrounding COVID-19, we will continue to follow Government guidance around social distancing and working from home where possible, therefore all interviews will be conducted remotely to ensure this.What will your role beYour role will be to provide IT support to all colleagues within South Liverpool Homes and Cobalt Housing. Working to agreed service level agreements, you will provide thorough investigation to find root causes to problems on endpoint devices and servers. You will also prioritise and manage open incidents within the ICT Helpdesk (ManageEngine ServiceDesk).What skills and experience will you haveThe successful candidate will hold a professional IT qualification, and have experience of delivering excellent customer service and care to a diverse group of customers. You will also strong knowledge of security firewalls, routers, anti-virus and data backup, along with Microsoft Windows 10 and Android and iOS devices.Applicants must have a full UK driving licence and their own vehicle.For further details, please review the Job Description & Person Specification.Why join usYou’ll love being part of a fun, professional and innovative organisation that has been highly ranked as one of the UK’s Great Places to Work and is recognised as a Centre of Excellence in Wellbeing. You’ll work with colleagues who feel happy, motivated and passionate about what they do as well as working for an organisation who will support and inspire you to do your very best.The benefits you will receiveWe’ll look after you with a fantastic holiday entitlement, a competitive salary, flexible working and even an extra day off to celebrate your birthday! See the work for us’ section of our website to find out more about the benefits we offer.We will shortlist from the information provided in your supporting statement, so it is essential that you outline your suitability for the post as detailed in the job description and person specification. Don’t forget that the closing date is Wednesday 19 May!South Liverpool Homes are Disability Confident employers. If you are applying under this scheme, please provide details of this in your supporting statement outlining how you meet the essential criteria for the post.If you are a relative or close connection of any Board Members or employees of South Liverpool Homes, please ensure this is declared as part of your application. Required skills
Keyskills :
Customer Service Infmation Technology Software Solutions Technical Suppt